Mitel Certification Training MiVoice MX-ONE Application

Trainings

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab.

Dates

26.10.2020 - 30.10.2020 Nuremberg

Duration

5 days

Price

3.387,20 EUR

>> Details

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab.

Dates

28.09.2020 - 02.10.2020 Remote Leader Led/RLL

Duration

5 days

Price

2.291,00 EUR

>> Details

This presence based I&M workshop is aimed at technicians, installers who wish to be certified in NuPoint on MiCollab on MiVoice MX-ONE and prefer hands-on learning to self-study. This workshop can be taken as part of the Unified Communications and Collaboration certification path.

Dates

16.11.2020 - 20.11.2020 Nuremberg

Duration

5 days

Price

3.387,20 EUR

>> Details

This course is designed for technicians, installers, and maintainers. The MiCC Enterprise Core 1 - I&M covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise.

Dates

Dates on request

Duration

5 days

>> Details

This course is designed for Technicians, Installers, and Maintainers. The MiCC Enterprise Core 2 - I&M covers fundamental tasks in installing and configuring MiContact Center Enterprise special features.

Dates

Dates on request

Duration

5 days

>> Details

This course is designed for technicians, installers, and maintainers. The MiCC Enterprise Core 1 - I&M covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise.

Dates

28.09.2020 - 02.10.2020 Remote Leader Led/RLL

09.11.2020 - 13.11.2020 Remote Leader Led/RLL

Duration

5 days

Price

2.291,00 EUR

2.291,00 EUR

>> Details

This course is designed for Technicians, Installers, and Maintainers. The MiCC Enterprise Core 2 - I&M covers fundamental tasks in installing and configuring MiContact Center Enterprise special features.

Dates

05.10.2020 - 09.10.2020 Remote Leader Led/RLL

16.11.2020 - 20.11.2020 Remote Leader Led/RLL

Duration

5 days

Price

2.291,00 EUR

2.291,00 EUR

>> Details

This course provides advanced hands-on training that teaches you how to successfully install and maintain an Enterprise Contact Center configuration. Installation and maintenance topics are covered including Contact Center Management ACD, Multimedia, and IVR Routing.

Dates

12.10.2020 - 16.10.2020 Remote Leader Led/RLL

14.12.2020 - 18.12.2020 Remote Leader Led/RLL

Duration

5 days

Price

3.387,20 EUR

3.387,20 EUR

>> Details

The student will receive a thorough understanding of MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using databses and other programming languages.

Dates

Dates on request

Duration

3 days

>> Details

Mitel InAttend is the new Mitel Switchboard Solution, designed to replace the previous DNA-based Operator Workstation (OWS). The objective of the course is to enable Mitel Partners to install and configure the basic functions and features of Mitel InAttend.

Dates

02.11.2020 - 06.11.2020 Remote Leader Led/RLL

30.11.2020 - 04.12.2020 Remote Leader Led/RLL

Duration

5 days

Price

3.387,20 EUR

3.387,20 EUR

>> Details

Mitel InAttend is the new Mitel switchboard solution designated to replace the previous DNA-based Operator.

The objective of the course is to enable Mitel partners to effectively deploy, maintain and integrate the Mitel InAttend V2.6 switchboard solution in customer environments.

Dates

28.09.2020 - 02.10.2020 Remote Leader Led/RLL

Duration

5 days

Price

3.387,20 EUR

>> Details

The course is an installation and maintenance course for Mitel Collaboration Management. At the end of the course,participants will be able to install, configure, operate, maintain and troubleshoot Mitel Collaboration Management (Mitel CMG).

Dates

Dates on request

Duration

5 days

>> Details

The main learning objective is to teach the students how to install, configure, maintain and troubleshoot MiCollab Advanced Messaging Voice Mail and Unified Messaging systems. Thus you will be able to integrate the Messaging Application to the MiVoice MX-ONE platform with more efficiency.

Dates

Dates on request

Duration

5 days

>> Details

The main learning objective is to teach the students how to configure mail boxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE platform with more efficiency.

Dates

Dates on request

Duration

2 days

>> Details