Mitel Certification Training MiVoice MX-ONE Application

This course serves as a specialisation course for experienced MX-ONE Students. It is a workshop.

Excisting knowledge is bundled in the course and expanded with technical insights in order to be able to solve problems with the implementation of the EX and GX Controller in the filed faster and more targeted.

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab rel 9.3 Technical Certification Completed and MiVoice Border Gateway (MBG) rel 11.0 Technical Certification Completed.

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab rel 9.3 Technical Certification Completed and MiVoice Border Gateway (MBG) rel 11.0 Technical Certification Completed.

This presence based I&M workshop is aimed at technicians, installers who wish to be certified in NuPoint on MiCollab on MiVoice MX-ONE and prefer hands-on learning to self-study. This workshop can be taken as part of the Unified Communications and Collaboration certification path.

This course provides advanced hands-on training that teaches you how to successfully install and maintain an Enterprise Contact Center configuration. Installation and maintenance topics are covered including Contact Center Management ACD, Multimedia, and IVR Routing.

This course is designed for technicians, installers, and maintainers. The MiCC Enterprise Core 1 - I&M covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise.

This course is designed for Technicians, Installers, and Maintainers. The MiCC Enterprise Core 2 - I&M covers fundamental tasks in installing and configuring MiContact Center Enterprise special features.

This course is designed for technicians, installers, and maintainers. The MiCC Enterprise Core 1 - I&M covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise.

This course is designed for Technicians, Installers, and Maintainers. The MiCC Enterprise Core 2 - I&M covers fundamental tasks in installing and configuring MiContact Center Enterprise special features.

The student will receive a thorough understanding of MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using databses and other programming languages.

Mitel InAttend is the new Mitel Switchboard Solution, designed to replace the previous DNA-based Operator Workstation (OWS). The objective of the course is to enable Mitel Partners to install and configure the basic functions and features of Mitel InAttend.

Mitel InAttend is the new Mitel switchboard solution designated to replace the previous DNA-based Operator.

The objective of the course is to enable Mitel partners to effectively deploy, maintain and integrate the Mitel InAttend V2.6 switchboard solution in customer environments.

The course is an installation and maintenance course for Mitel Collaboration Management. At the end of the course,participants will be able to install, configure, operate, maintain and troubleshoot Mitel Collaboration Management (Mitel CMG).

The main learning objective is to teach the students how to install, configure, maintain and troubleshoot MiCollab Advanced Messaging Voice Mail and Unified Messaging systems. Thus you will be able to integrate the Messaging Application to the MiVoice MX-ONE platform with more efficiency.

The main learning objective is to teach the students how to configure mail boxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE platform with more efficiency.