This course is designed for technicians, installers, and maintainers. The MiCC Enterprise Core Part 1 - I&M covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise, whilst the Core part 2 course covers the remaining components. Both parts must be completed for full certification.
There is no exam at the end of this course & students will only be certified once they have completed the MiCC Enterprise Core Part 2 & passed the practical exam at the end of that course.
Technicians, Installers & Maintainers
In order to enroll, students must have:
Installing and Configuring Solidus according to fundamentals tasks.
With the completion of MiCC Enterprise R. 9.5 Core Part 1 you are able to enroll in MiCC Enterprise R. 9.5 Core Part 2.
The course is an instructor leader led classroom course with hands-on exercises.
The following topics are covered during this training:
Dates on request
Dates on request
Mitel Certification