MiVoice Business R. 10.1 UC Solutions Installation & Maintenance incl. Certification Exam

We are excited to now be offering the NEW MiVoice Business UC Solutions Technical Certification program.

This 10-day solution training includes coverage and certification on all the key components with a stronger focus on solution integration, deployment, troubleshooting and maintenance. Saving valuable time on training and gaining a higher degree of confidence with the solution, this new streamlined offering will save your technicians 20+ hours vs. standard product-based certification while providing them with hands-on solution level experience for the duration of the course.

The MiVoice Business Solution Level Technical Certification is ideal for any technician looking to onboard with Mitel, or even technicians looking to sharpen their skills and/or expand their solution capabilities.

The MiVoice Business UC Solution certification course includes the following coverage:

MiVB Advanced Certification (Core + NCR)
MiCollab Certification
Mitel Border Gateway Certification
NuPoint Unified Mesaging Certification
Solution Level Hands-On Configuration (NEW)
Solution Level Hands-On Troubleshooting (NEW)
Certification Exam

Target Group

Technicians, Installers, Maintainers

Requirements

In order to enroll in this course, students must complete:

Mitel Standard Linux (MSL) Release 11.0 Certification Self-Study
UCC v4.0 User Licensing Self-Study
MiVoice Business Primer Self-Study
Mitel Border Gateway (MBG) Primer Self-Study
MiCollab Primer Self-Study
NuPoint Unified Messaging Primer Self-Study

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
Four MiNet Phones (69xx series).
One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds.

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Key Features

Review of the Documentation and Resources
Overview of the MiVoice Border Gateway (MBG) and Feature Support
Overview of the MiCollab Server and Feature Support within a MiVoice Business Integration
Overview of the MiVoice Business Platform Types
Licensing Within a UC Solution
Initial Configuration of a Sample Virtual UC Solution Deployment
Initial Configuration of the MiVoice Border Gateway
Initial Configuration of the MiCollab Server
Initial Configuration of the MiVoice Business Platform
Overview of the Mitel Initial Configuration Wizard (MICW)
MBG
MiCollab
MiVoice Business – Global Configuration
MiCollab Users and Services
MiVoice Business – Extended Configuration
NuPoint
Troubleshooting

Events

Date and Venue	Net	Price incl. 19% VAT
24.06.2024 - 05.07.2024 Hybrid Course: ILL & RLL	5.390,00 EUR	6.414,10 EUR
29.07.2024 - 09.08.2024 Hybrid Course: ILL & RLL	5.390,00 EUR	6.414,10 EUR