Mitel MiVoice MX-ONE Application Trainings

TOP LOC 032023 SIP-IP DECT Advanced Training

This course serves as a refresher and specialisation course for experienced MX-ONE specialists. Existing knowledge is bundled in the course and expanded with deep technical insights in order to be able to solve problems in the field faster and more targeted.

Target Group

MX-ONE specialists at Mitel partners in the technical field with several years of experience in this environment.


The student should have active experience on the MiVoice MX-ONE.


Remote Leader Led/RLL: Virtual classroom environment

Equipment and Setup Requirements:

If several participants attend from the same remote location, they can share the same equipment.

  • Min 3x SIP-DECT Base Stations (RFP4X)
  • Min 3x 6X2d Dect Phones
  • Local VMWare ESX 6.7 OR 7.0 Server (Optional for OMM on VMWare)
  • Min 3x IP-DECT Base Stations (IPBS 532 or 542)
  • Min 3x 5613 or 5614 Dect Phones (Optional: 5614 with PAL)
  • WSM with Standard License
  • MXONE 7.X (Up and Running)
  • 2x 6800 or 6900 Series DeskPhones (Registered to the MXONE)
  • Local POE Switch for IP Base Stations and other equipment.

Key Features

Day 1

  • Overview SIP DECT
  • Radio units and terminals overview
  • Licensing
  • Open Mobility Manager
  • Handover
  • Sync over AIR

Day 2

  • Media-stream Management
  • Radio units Start-UP
  • LED Handling
  • OMM configuration (basics)
  • End devices Logon variants
  • LDAP connection
  • Software update
  • Troubleshooting
  • Overview IP DECT
  • Configuration
  • Base Stations (Master, Standby Master and Slave) – Why and when to use them.
  • Handsets – setting up, joining them to the IP DECT System and PBX
  • How to Identify and interpret any issues during the installation stages
  • Ranging checks, Air Sync and Handover

Day 3

  • How to perform range checks (post installation)
  • Performing and checking Air Sync on the system
  • Handover – How to identify and check that it performs as per the plan.
  • Wireless Services and Messaging
  • Installation and configuration
  • Implementation of Phone Book, Text and Alarm Functions
  • Troubleshooting
  • Identifying problems – what alarms or conditions you might see
  • Logs



Dates on request


3 Days


Dates on request


TOP Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013