Mitel MiVoice MX-ONE Application Trainings

TOP LOC 142023 MICC Enterprise Extended Script Manager for End-User

The course covers extended scripting topics in MiCC Enterprise.

Target Group

Installation and Support engineers


  • Basic telephony and PBX technology
  • Microsoft Windows 20016/ 2019 Server
  • Microsoft SQL Server Version 2016

Your Benefits

Upon completion of the course, students will have a thorough understanding of the MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using Databases and other programming languages.


Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

  • Equipment to participate in a video conference; e.g. headset
  • Two PCs or one PC with dual screens.
  • Four Mitel SIP Phones (68xxi/69xx series).
  • One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.

Further information will be provided prior to the start of the course.

Key Features

Day 1

  • Course Outline Warm-up
  • Basic scripting Using Databases in SM
  • Standard SQL queries - Stored Procedures

Day 2

  • Databases Continued Set Call Result
  • Using the Startup section of Scripts Application Events
  • &Flow events, User Events and User Exceptions Event Continue

Day 3

  • VB Script/Jscript/Macro Execute
  • Standard usage - Connect to web interfaces
  • Email Scripting
  • Focus will be on VB Script and Macro Execute


Dates on request


3 Days


Dates on request


TOP Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013