Mitel Certification Training MiVoice MX-ONE Solution

MiVoice MX-ONE R. 7.6 Installation & Maintenance Update / Remote Leader Led

This course will help you to receive your update on MiVoice MX-ONE certification to Release 7.6.

Students will have the opportunity to learn the new features of the MiVoice MX-ONE with a trainer. With the usage of our virtual training room/lab you will get familiar with the new MiVoice MX-ONE features with practical exercises during the training.

Students who are certified on release 6.3 (no more than five years old) and higher are welcome to enroll in this course.

With this course you will be certified directly on Release 7.6 without redoing the relevant web learns.

Target Group

Technicians, Installers & Maintainers


In order to enroll in this course, students must have completed:

  • MiVoice MX-ONE R. 6.3 Certification

Recommended but not required

  • Certification on Release 7.0, 7.1, 7.2, 7.3; 7.4


Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

  • One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
  • Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
  • Four Mitel SIP Phones (68xxi/69xx series).
  • One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.
  • Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Key Features

MX-ONE 7.6 Summary of Changes

MX-ONE 7.6 System Updates & Requirements

MX-ONE 7.6 Structural Changes

  • Additional Redundancy Facility
  • Amazon Web Services Support
  • Additional Data Moved to Cassandra
  • CloudLink Phase 2
  • Licensing Changes
  • Media Gateway Changes
  • Media Gateway Unit Software Enhancements
  • Support for New Handset Models
  • Integrated DECT Redundancy Improvements
  • Support for Mitel Performance Analytics 3.3
  • Support for Mitel Dialer 3.x
  • Improvements to Active Directory User Sync
  • MS Teams / Outlook Integration and Call Line State

Programming Changes

  • Changes to Group Programming
  • Pickup Group Programming Via Provisioning Manager
  • Login/Logout of Hunt/Ring Groups via MiCollab
  • SNM/PM Redundancy Setup Improvements
  • Integrated DECT HLR Phase 2 Configuration


Dates on request


3 Days


Dates on request


Mitel Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013