IT PBX Insights

The Session Initiation Protocol / SIP has developed into one of the most important protocols for voice communication in the Internet world.

This training gives a comprehensive insight into the SIP context and the necessary elements and other players. The idea of the errors is to train technicians and engineers to identify what is missing, what they expected to see, etc, and thereby build up knowledge of SIP and troubleshooting experience.

The workshop is based on practical exercises which gives you a good and fundamental education to cope with everyday life cases.

The Session Initiation Protocol / SIP has developed into one of the most important protocols for voice communication in the Internet world.

This training gives a comprehensive insight into the SIP context and the necessary elements and other players. The idea of the errors is to train technicians and engineers to identify what is missing, what they expected to see, etc, and thereby build up knowledge of SIP and troubleshooting experience.

The workshop is based on practical exercises which gives you a good and fundamental education to cope with everyday life cases.

MiVoice MX-ONE Handling for End-Users

MiVoice MX-ONE Advanced Handling is designed for engineers who are new MiVoice MX-ONE Technicians/Engineers and are required to install configure and maintain the MiVoice MX-ONE.

This course covers installation, configuration and maintenance specific to the MiVoice MX-ONE and does not cover installation, configuration or maintenance of the Linux operating system.

With the introduction of Windows Server 2019, the virtualisation technology Hyper-V will also be renewed. These changes mainly concern:

• Better Linux support
• Enhanced Microsoft Azure support
• Improved security
• Improved cooperation of the ReFS file system with Hyper-V

Shielded VMs can now also be used on Linux.

Virtual machine configuration technology

• Enhanced processor functions
• Simultaneous multithreading
• Hibernate Mode

With the introduction of Windows Server 2019, the virtualisation technology is renewed. VMware is migrating to Hyper-V; virtualisation technology for installation and configuration features.

Classic virtualisation with VMware vSphere/ESXi, Microsoft Hyper-V, KVM ... has been established for years and is an indispensable part of data centres. Now, with container virtualisation, another form of virtualisation is making its way into companies. While classic virtualisation completely replicates servers and PCs including hardware in software, container virtualisation virtualises individual services such as web servers, databases, etc., which results in a significantly lower overhead (keyword "microservices"). Compared to virtual machines, containers can be set up more quickly, are easier to replicate and use fewer resources. Furthermore, they offer advantages in terms of scaling and load distribution. With many practical exercises, this workshop teaches the basics of container virtualisation on the basis of Docker - the container virtualisation software par excellence.

Voice over IP has developed into a central component of communication in today’s companies. However, there are many reasons that can affect VoIP connections. This course provides the necessary basic knowledge and handling of the relevant tools to find out why a Voice over IP connection cannot be established or is defective.

Voice over IP (VoIP) has become a central component of communication in todays businesses. However, there are many causes which can affect the VoIP connections. This course provides the necessary background knowledge and the handling of relevant tools to find out why a Voice over IP connection can’t be established or is faulty.

Even that IPv6 is meanwhile almost 20 years old it was not that much implemented in the enterprise. But now most telephony systems support IPv6 and all modern operating systems prefer by default IPv6 over IPv4. It is not only the huge address space of IPv6 and the different notation of the addresses, several concepts and functionalities are totally different from what we know from IPv4. The IPv6 Workshop was developed to transfer the necessary knowledge to be able to configure a telephony system to integrate in an IPv6 network.