Mitel MiVoice MX ONE Application In-house Training

The student will receive a thorough understanding of MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using databses and other programming languages.

MiContact Center Enterprise System Administration

The course is designed for service partners and call center supervisors who need a technical and detailed understanding of the MiCC Enterprise Reporting Manager.

This course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab rel 9.4 Technical Certification Completed and MiVoice Border Gateway (MBG) rel 11.3 Technical Certification Completed.

Mitel InAttend is the new Mitel switchboard solution designated to replace the previous DNA-based Operator Workstation (OWS).

Mitel InAttend is the new Mitel switchboard solution designated to replace the previous DNA-based Operator.

The objective of the course is to enable Mitel partners to effectively deploy, maintain and integrate the Mitel InAttend V2.6 switchboard solution in customer environments.

Mitel InAttend is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend in a Cisco Unified Communication Manager environment.

Mitel InAttend is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend in a Microsoft Lync environment.

The main objective of the course is to enable Mitel partners to migrate existing NOW customer installations to the new Mitel switchboard solution Mitel InAttend.

The objective of the workshop is to enable Mitel partner or customers to administer, maintain and customize the new Mitel switchboard solution Mitel InAttend in the production environment.

MiVoice MX-ONE is the first IP-PBX to be fully qualified with Skype for Business Server 2016 within the Microsoft Unified Communications Open Interoperability Program (UCOIP) for enterprise telephony services and infrastructure. The objective of the course is to enable Mitel partners to install and configure the integration between MiVoice MX-One and Skype for Business Server 2016.