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MiCC Enterprise (Solidus)


MiCC Enterprise (Solidus)Training Schedule

The MiVoice MX-ONE Basics course is recommended for MiCC Technicians who work indepently in the field. With this course you will recieve a basic understanding of the MiVoice MX-ONE Architecture, Maintenance and CTI - Interfaces.  Additionally you will recieve a basic knowledge  of extensions and profiles, SIP Trunking and ACD/CTI group concept.

 

Dates:
on request
Duration:
2 days

 

zum Seminar

MiCC Enterprise Core 1 -LL

Dates:
05.11.2018 - 09.11.2018 Online-Session
Duration:
5 days
Price:
3.474,80 € 

 

zum Seminar

T-MiCC Enterprise Core 2-LL

Dates:
12.11.2018 - 16.11.2018 Online-Session
Duration:
5 Tage
Price:
3.474,80 € 

 

zum Seminar

The MiCC Enterprise Core 1 RLL course covers fundamental tasks involved in installing and configuring Solidus.

Dates:
05.11.2018 - 09.11.2018 Online-Session
Duration:
5 days
Price:
3.474,80 € 

 

zum Seminar

The MiCC Enterprise Core 2 RLL course covers fundamental tasks in installing and configuring Solidus special features.

Dates:
12.11.2018 - 16.11.2018 Online-Session
Duration:
5 days
Price:
3.474,80 € 

 

zum Seminar

MiCC Enterprise Core Course without certification for Enduser. Fundamental Tasks involved in installing and configuring Solidus

Dates:
on request
Duration:
5 days

 

zum Seminar

The student will receive a thorough understanding of MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using databses and other programming languages.

Dates:
on request
Duration:
3 days

 

zum Seminar

MiContact Center Enterprise System Administration 

Dates:
on request
Duration:
4 days

 

zum Seminar

The course is an Implementation and Managing News Course for MiCC Enterprise. This course explains all new features and differences from MiCC Enterprise as well as the upgrading features. At the end of the course, students will be able to install, configure, operate and troubleshoot the current MiCC Enterprise products with more competence.

Dates:
on request
Duration:
2 days

 

zum Seminar

The course is designed for service partners and call center supervisors who need a technical and detailed understanding of the MiCC Enterprise Reporting Manager.

Dates:
on request
Duration:
3 days

 

zum Seminar