Mitel CMG 8.x Installation & Maintenance

The course is an Installation and Maintenance (I&M) course for Mitel CMG 8.x.

At the end of the course, participants will be able to install, configure, operate, maintain and troubleshoot Mitel CMG 8.x.

Target Group

Installation and support engineers

Requirements

Participants must have thorough working knowledge of the following:

Windows Server 2012/2016 Administrator functions
Configuration, installation and management of IIS 6.0/ 7.0
Hardware configuration experience
Proficiency in configuration and use of Active Directory
Ability to perform Network configuration regarding protocols and port settings
Proficiency in performing PBX system administrative functions
Configuration and management of SQL Server 2012/ 2016

Your Benefits

Identify the necessary pre-skills and knowledge required to successfully complete the installation and configuration of the Mitel CMG 8.x system
Provide an overview of the Mitel CMG 8.x system including components, interfaces, features and functions
Perform installations and parameter settings of Mitel CMG 8.x
Describe and use utilities to support the operation and maintenance of Mitel CMG 8.x

Methods

ILL/RLL

Equipment Requirements and Setup Requirements for the RLL Training:

One telephone capable of hands-free or headset operation with mute capability. Please use this as an alternative for Audio Conferencing.
Two PCs or one PC with dual screens or one PC incl. screen and one Laptop. One will be for the web session and the other is for ESM and documentation access.
Four Mitel SIP Phones (68xxi/69xx series) or equivalent together with a means of powering the terminals.
One Internet connection with a minimum bandwidth of 4 Mbps with a DHCP server that outputs local IP address information, including a local gateway and a DNS server.
One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.
Web Camera is required for the monitored exam on the last day of the course.

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.