This course provides a structured foundation in networking and information security, covering both technical implementations and management frameworks. Participants will gain knowledge in switching, routing, core services, and security protocols, and also explore risk, compliance, and incident response management.

Target Group

• End Customers and Mitel Partners
• Audience Level: Beginners and Intermediate

Requirements

• Basic IT knowledge
• Familiarity with computer hardware and operating systems
• Recommended: prior exposure to IP addressing or general networking

Methods

Remote Leader Led/RLL: Virtual classroom environment

• Virtual lab setup using simulation (Packet tracer, windows server for DHCP,DNS…)

Equipment and Setup Requirements for Remote Leader Led Training:

• Equipment to participate in a video conference e.g. headset.
• Two PCs or one PC with dual screens.
• Further information will be provided prior to the start of the course.

Key Features

Day 1: Core Networking Foundations, Switching, Routing & Addressing Learning objectives

• Review core network concepts, models, and addressing
• Understand switching concepts (LAN design, VLANs, STP/RSTP/MSTP)
• Understand routing basics (static vs. dynamic routing, IGPs)
• IPv4/IPv6 addressing and subnetting fundamentals

Day 2: Core Network Services (DHCP, DNS, NAT, HTTP/FTP, SNMP); QoS concepts Learning objectives

• Deploy and troubleshoot DHCP, DNS, NAT basics
• Understand HTTP/FTP basics and service principles
• Intro to SNMP and basic monitoring concepts
• QoS fundamentals and bandwidth considerations for networks

Day 3: Network Security Fundamentals, VPNs, TLS, Firewalls, IDS/IPS Learning objectives

• Understand core security concepts and threat landscape
• Learn VPN basics, TLS, SRTP, and firewall/IDS/IPS role
• Basic authentication protocols overview
• Security policy development basics

Day 4: Information Security Management Frameworks and Risk Learning objectives

• Understand information security management frameworks (ISO 27001, COBIT, ITIL)
• Learn risk assessment methodologies and control framing
• Introduction to business continuity and crisis management

Day 5: Incident Response, Policies, Auditing, and Integration Learning objectives

• Deep dive into incident response lifecycle, playbooks, and policy development
• Audit readiness, logging, compliance reporting
• Integration and practical wrap-up: how to apply across a real environment

Events

Dates on request

Language: English / Arabic

Events

Dates on request

Language: English / Arabic

Duration

Certificate

TOP Certification

Contact Person