MiVoice Business R. 10.5 - Fast Track Installation & Maintenance

This MiVoice Business Fast Track I&M course is equivalent to the combined MiVoice Business Core (Basic) and MiVoice NCR courses in one condensed class. The course covers fundamental tasks to install, configure, maintain and troubleshoot two networked MiVoice Business systems in a Resilient configuration.

NOTE: This course alone does not provide certification. For certification, the 1-day training course MiVoice Business Fast Track Exam must be completed.

As your Authorized Mitel Training Partner, we kindly ask you to use the direct MiAccess LMS links provided below to register for requirement(s) and course in MiAccess LMS.

Target Group

Engineers, Installers, Maintainers

Requirements

The following competency must be successfully completed before registration:

Before registering for this course, it is imperative that students have a working knowledge of IP based LANs including routers, switches, DHCP, FTP and Telnet. It is equally important that students be very comfortable with PCs including network configuration and IP utilities.

When you have finished the requirement, please enroll in the course in MiAccess LMS:

MiVoice Business R10.5 Fast Track I&M (International) - MiAccess LMS link to register

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
Four MiNet Phones (69xx series).
One Layer 2, PoE Switch to support the IP Phones
High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds.
Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Key Features

Course Resources
Initial Setup and Licensing
Assigning Access Privileges
Classes of Service and Feature Access Codes
User and Services Configuration
Group Programming
Embedded Voice Mail
Call Handling
SIP Trunks
Automatic Route Selection (ARS)
IP Networking
System Data Synchronization (SDS) and Clustering
Resiliency
Advanced ARS
Network Zones
Emergency Services Management
Maintenance and Troubleshooting
Upgrading or Reloading Software

Events

Date and Venue	Net	Price incl. 19% VAT
09.02.2026 - 13.02.2026 Remote Leader Led/RLL	1.530,00 EUR	1.820,70 EUR
23.02.2026 - 27.02.2026 Remote Leader Led/RLL	1.530,00 EUR	1.820,70 EUR
16.03.2026 - 20.03.2026 Remote Leader Led/RLL	1.530,00 EUR	1.820,70 EUR
20.04.2026 - 27.04.2026 Remote Leader Led/RLL	1.530,00 EUR	1.820,70 EUR
18.05.2026 - 22.05.2026 Hybrid Course: ILL & RLL	1.530,00 EUR	1.820,70 EUR