This course is designed for technicians, installers, and maintainers.
The MiCC Enterprise Special certification covers fundamental tasks involved in the setup, install, and configuration of MiContact Center Enterprise TAS Functions.
In order to enroll, students must have:
Installing an Configuring MiCC E TAS Functions according to fundamental tasks.
With the certification of MiCC Enterprise R. 9.5 Special Certification you are fully certified according to requirements of Mitel Partner Program.
Equipment Requirements and Setup Requirements for Remote Leader Led Training:
Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.
The following topics are covered during this training:
Dates on request