MiVoice Business Application

MiCollab R. 9.7 Installation & Maintenance on MiVoice Business

This I&M course is designed for technicians who want to be certified on MiCollab and related applications and who prefer practical learning to self-study. This course can be taken as part of the Unified Communications and Collaboration certification path.

After completion of the required tests the participant will be certified for MiCollab rel 9.7 Technical Certification Completed and MiVoice Border Gateway (MBG) rel 11.5 Technical Certification Completed..

Target Group

Technicians, Engineers

Requirements

The following courses must be successfully completed before registration:

  • UCC v4.0 User Licensing 09-20
  • Mitel Standard Linux I&M Release 11.0
  • MiCollab Primer
  • MBG Primer

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

  • One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
  • Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
  • Four MiNet Phones (69xx series).
  • One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds.
  • Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Specials of TOP´s MiCollab Room Environment:

For the course participant receives its own network segment, in which one MiNet, one MiCollab server and two workstations are accommodated. Furthermore, 2 MBGs are provided in a central DMZ (special firewall zone for external services. In order to map the network structure, a central firewall will take over the distribution to the different zones. In addition, a centralized network provides core services for integration (ActiveDirectory + Exchange).

Key Features

Day 1

  • Overview MiCollab for MiVoice Business
  • Explanation of the use of MiAccess
  • Introduction of data files for MiCollab documentation on MiVoice Business
  • Brief repetition of the requirements for MiCollab on MiVoice Business
  • Preparation of the MiCollab installation
  • AMC Licensing

Day 2

  • Installation of MiCollab
  • Configuration AWC incl. MiVB configuration
  • Configuration of MiCollab Client Services
  • Configuration of the internal MBG for SIP
  • Configuration MiVoice Business and MiCollab for Data Sharing

Day 3

  • Internal client test
  • Integrate Active Directory with MiCollab
  • Troubleshooting AD Integration
  • Configuration for External MBG
  • Deployment of external clients
  • Centralized Client Management

Day 4

  • Configuration of the MBG incl. WebRTC
  • MiTeam Meetings Mobile Client
  • Overview of the NuPoint application
  • Introduction of the NuPoint application
  • Connection of NuPoint Voice Mail to MiVoice Business

Day 5

  • Deployment Troubleshooting
  • Customer troubleshooting

Events

Date and Venue Net Price incl. 19% VAT
15.04.2024 - 19.04.2024 Remote Leader Led/RLL  2.695,00 EUR  3.207,05 EUR
24.06.2024 - 28.06.2024 Hybrid Course: ILL & RLL  2.695,00 EUR  3.207,05 EUR
15.07.2024 - 19.07.2024 Hybrid Course: ILL & RLL  2.695,00 EUR  3.207,05 EUR

Duration

5 Days

Events

Remote Leader Led/RLL

15.04.2024 - 19.04.2024

Language: English
Time Zone: CEST

Hybrid Course: ILL & RLL

24.06.2024 - 28.06.2024

Language: German
Location / Time Zone: Nuremberg / CEST

Hybrid Course: ILL & RLL

15.07.2024 - 19.07.2024

Language: German
Location / Time Zone: Nuremberg / CEST

Certificate

Mitel Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013

natalie.frisch@topbusinessgmbh.com