Name: MiCollab R. 10.2 Installation & Maintenance on MiVoice MX-ONE
Start: 2026-04-13
End: 2026-04-17
Location: Remote Leader Led/RLL

This course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study.

This workshop can be taken as part of the certification process. Upon successfull completion, the participant will get the competencies MiCollab rel 10.2 Technical and MBG rel. 12.2 Technical.

As your Authorized Mitel Training Partner, we kindly ask you to use the direct MiAccess LMS links provided below to register for requirement(s) and course in MiAccess LMS.

Target Group

Technician, Installers

Requirements

The following courses must be successfully completed before registration:

Recommended:

MiVoice MX-ONE certification current release

When you have finished the requirement, please enroll in the course in MiAccess LMS:

MiCollab 10.2 I&M on MX-ONE - Remote Leader Led (International) - MiAccess LMS link to register

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
Four Mitel SIP Phones (68xxi/69xx series).
One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.
Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Specials of TOP´s MiCollab Room Environment:

For the course participant receives its own network segment, in which one MX-ONE, one MiCollab server and two workstations are accommodated. Furthermore, 2 MBGs are provided in a central DMZ (special firewall zone for external services. In order to map the network structure, a central firewall will take over the distribution to the different zones. In addition, a centralized network provides core services for integration (ActiveDirectory + Exchange).