MiVoice MX-ONE R. 7.4 Installation & Maintenance - Core Part 2 Leader Led

The MiVoice MX-ONE Core Part 2 I&M course covers fundamental tasks involved in installing, configuring, maintaining, and troubleshooting a MiVoice MX-ONE system. Focus will be on SIP devices and SIP trunking.

This course qualifies new technicians with MiVoice MX-ONE I&M Certification and qualifies them for Core MiVoice MX-ONE system support.

Target Group

Technicians, Installers

Requirements

In order to enroll in this course, students must have:

• MiVoice MX-ONE R. 7.4 Core Part 1 - I&M

To get the maximum benefit from this course, the student should spend some On-Job-Training time both prior to and after this course.

Your Benefits

Upon completion of the course, students will have a thorough understanding of the new features in MiVoice MX-ONE R. 7.4 and be able to install, configure, operate MiVoice MX-ONE R. 7.4

After completion of MiVoice MX-ONE Core Part 2 the MiVoice MX-ONE Rel.7.4 Technical Certification Completed, the competency MiVoice MX-ONE Rel 7.4 Technical and access to support are granted.

Key Features

The following topics are covered during this training:

MX-ONE DHCP

• IP Configuration Data from DHCP
• DHCP Settings for Option 66
• DHCP Settings for Option 43 and 60

MiVoice MX-ONE Redundancy

• Network Redundancy
• Network Redundancy design
• Network redundancy by using Ethernet bonding
• Server Redundancy
• Configuring and using server redundancy
• Home Location Register (HLR) Redundancy
• VMWare High Availability and Fault Tolerance

MiVoice MX-ONE Extensions

• IP/SIP/Virtual
• Commands used for generic extensions (IP, SIP, Virtual)
• Generic extension parameters worth mentioning for this release
• Commands used for IP extensions (IP and SIP)
• IP extension specific parameters worth mentioning for this release
• Virtual IP extension creation command
• Password creation for a SIP extension (Used for Free seating (hot desking))
• Common Service Profile (CSP)
• Number Presentation Category
• Traffic Category
• Service Category
• Call Diversion Category
• Routing Category
• IP Phone Software Server

MiVoice MX-ONE Extension Features

• Parallel Ringing (Multiple Terminal Service)
• Forking (Multi Terminal Service)
• Personal Number List
• Hunt Groups
• Pickup Group
• Free Seating (Hot Desking)
• Call Forwarding

Fault locating

• Logs
• System Logs
• Log Entries
• Log Configuration
• Log Access
• MiVoice MX-ONE Service Node Manager Logs
• Log Settings
• Fault Location Subflow
• Fault Codes

Tracing

• Trace Functionality
• Trace Types
• Perform a Trace

Call Information Logging

• Call Information Logging (CIL) Function Description
• Condition Data for Call Data
• One-Character Condition Code
• Two-Character Condition Code
• Three-Character Condition Code
• Output Types and Subtypes
• Output Types
• Output Subtypes
• Mobility Data
• Condition codes for Mobility events
• Mobility Criteria
• Output Formatting
• CIL Heartbeat
• Capacity
• Max. Capacity, Independent of Output Devices
• System Reliability
• Alarms
• CIL Commands
• CIL Output
• CIL Output over TCP with Heartbeat Example

SNMP

• MiVoice MX-ONE SNMP Implementation
• The SNMP Licensing Mechanism
• Supported Objects in the MiVoice MX-ONE MIB (MX-ONE-TS-ALARM-MIB)
• Supported traps in the MiVoice MX-ONE MIB (MX-ONE-TS-ALARM-MIB)
• System Status MIB Detailed Description
• Interfaces MIB Detailed Description
• TRAPS
• Configuration of the SNMP Daemon
• Configuration of Alarm Notification using E-MAIL and SMS
• Enabling Mail from SNMP Traps
• Proxy Traps to the same destination
• Disabling the Trap Daemon
• Restarting the Trap Daemon
• Verifying the Installation
• Checking the status of the Daemons
• Using NET_SNMP tools to check alarms

Security

• Certificate Management
• Certificates and Key Management
• TLS Handshake
• Preparation and Work Process
• Strategies for Certificate Handling
• Create and Install a default certificate and activate TLS
• Create a ROOT Certificate
• Create or Renew a Certificate
• Import of a Signed Certificate
• Managing TLS in the MiVoice MX-ONE
• VoIP Security
• Enabling security with a valid VoIP security license
• Changing the Security Policy
• Steps to install and setup VoIP security
• No Security Policy
• All Secure Policy
• All Secure with Extension Exception
• All Secure with Exception Type
• Media Encryption
• Check Signaling Security

Events

Duration

Events

Hybrid Course: ILL & RLL

28.03.2022 - 01.04.2022

Language: German

Hybrid Course: ILL & RLL

27.06.2022 - 01.07.2022

Language: German

Certificate

Mitel Certification

Contact Person

Natalie Frisch

Tel: +49 911 40 905 303

Mobil: +49 163 8528013

natalie.frisch@topbusinessgmbh.com