NuPoint Unified Messaging R. 9.0 Installation & Maintenance

NuPoint Unified Messaging I&M provides users with access to a host of highly flexible and customizable applications. These applications allow organizations to easily route calls within the organization and relay, store and retrieve messages. In this course you gain the skills required to install, deploy, configure and maintain the key features available with NuPoint Unified Messaging deployed with MiCollab.

Target Group

Technicians ,Installers

Requirements

In order to enrol on this course students must complete:

• Mitel Standard Linux (at the latest release)

Current certification for the IP-PBX platform(s) that you will be installing NuPoint UM on is also recommended. There are no configuration exercises on this course for provisioning these platforms.

Recommended:

• IP-based Networks, including Hardware, IP Subnets, DNS and DHCP
• Voicemail Systems
• E-mail Client Tools

Methods

ILL / RLL

Key Features

Upon completion of this class, the student will be able to:

• Describe the NuPoint Unified Messaging system to customers
• Prepare for the deployment of NuPoint Unified Messaging
• Install the NuPoint Unified Messaging system software in a Virtual or Physical MiCollab environment
• Customize Feature Classes of Service (FCOS) and Limits Classes of Service (LCOS)
• Provision user and special mailboxes
• Configure Voice Mail and System Out-dialling
• Configure Speech Auto Attendant
• Configure Standard and Advanced Unified Messaging
• Configure Call Director
• Perform troubleshooting tasks and routine administration procedures to ensure a healthy system, including running statistical reports.

Events

Dates on request

Duration

Events

Dates on request

Certificate

Mitel Certification

Contact Person