TOP LOC 1815 Preparation Day for the MiVoice MX-ONE R. 7.4 Mitel Certification EXAM

The course TOP LOC 1815 is an optional preparation day for the MiVoice MX-ONE Certification Exam designed for engineers and service partners as well as customer engineers who would like to practice the day before the exam.

You will receive the opportunity to work on your MiVoice MX-ONE Knowledge Skills to be prepared for the exam.

Target Group

Engineers, Training and Service Partners, Customer Engineers, Technicians


Work experience on the MiVoice MX-ONE is obligatory

On commencement of the preparation day students will be given a scenario for a MiVoice MX-ONE installation. System set up information will be provided along with a list of tasks.

This will require the students to be proficient in the following areas:

  • Licensing and Installation & Maintenance
  • Manager Provisioning
  • MiVoice MX-ONE Extensions and Extension Features
  • Features
  • System Backups
  • Call Routing
  • Alarm and Fault handling
  • Redundancy
  • Emergency Calling
  • MiVoice MX-ONE DHCP
  • Fault locating
  • Tracing
  • Call Information Logging
  • SNMP
  • Security

Your Benefits

The Preparation Day will give you the opportunity to review your MiVoice MX-ONE Knowledge and to get well prepared for the exam scenario.

The preparation day is an instructor leader led course. You will learn to be well prepared for the exam the following day.

The student may use:

  • Mitel official websites
  • Technical websites
  • Search engines
  • Technical documentation



Equipment Requirements and Setup Requirements for Remote Leader Led Training:

  • One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
  • Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
  • Four Mitel SIP Phones (68xxi/69xx series).
  • One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.
  • Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.


Dates on request


1 Day


Dates on request


Mitel Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013