This course will help you to receive your update on MiVoice MX-ONE certification to Release 8.1.

Students will have the opportunity to learn the new features of the MiVoice MX-ONE with a trainer. With the usage of our virtual training room/lab you will get familiar with the new MiVoice MX-ONE features with practical exercises during the training.

After completion of the course you will be certified directly on Release 8.1.

As your Authorized Mitel Training Partner, we kindly ask you to use the direct MiAccess LMS links provided below to register for requirement(s) and course in MiAccess LMS.

Target Group

Technicians, Installers & Maintainers

Requirements

In order to enroll in this course, students must have completed:

• Completed the MiVoice MX-ONE 8.0 leader-led Core 1 and Core 2 I&M courses
• Completed the I&M Update Certification course and exam for the MiVoice MX-ONE 8.0 release

When you have finished the requirement, please enroll in the course in MiAccess LMS:

MiVoice MX-ONE R.8.1 I&M Update (Intern.) - Remote Leader Led - MiAccess LMS Link to register

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

• One telephone capable of hands-free or headset operation with mute capability. This will be used for Audio Conferencing.
• Two PCs or one PC with dual screens. One will be for the web session and the other is for ESM and documentation access.
• Four Mitel SIP Phones (68xxi/69xx series).
• One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.
• Web Camera is required for the monitored exam on the last day of the course

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date. A test procedure will be included in this information to ensure all communication requirements will be met.

Key Features

MX-ONE 8.1 System Requirements

MX-ONE 8.1 Product Compatibility

MX-ONE 8.1 Installation and Upgrade Notes

• Installation and Upgrade Notes
• Major Changes beginning in  MX-ONE 8 Setup
• How to Install a New MX-ONE 8.1
• How to Add Servers to MX-ONE 8.1

MX-ONE 8.1 Product Enhancements and Functional Changes

• Zoom Phone System Integration (PSI) with MX-ONE
• Distributed CloudLink Daemon (CLD) Integration with MX-ONE
• Updated MX-ONE to CLD Component ID Mapping (CSTA-Based)
• Zoom Phone Bring Your Own Carrier (BYOC)/Bring Your Own Phone (BYOP) Integration for MX-ONE
• Usage of DTMF tones for services from mobile phones, via SIP-MEX associated trunk
• Additional services for shared lines (SCA)
• MX-ONE Support of Mitel 6907 Desk phone
• Mitel Dialer 4.3

Events

Events

Remote Leader Led/RLL

10.02.2026 - 12.02.2026

Language: English

Remote Leader Led/RLL

02.06.2026 - 04.06.2026

Language: English

Duration

Certificate

Mitel Certification

Contact Person