MiVoice MX-ONE R. 7.4 Installation & Maintenance - Core Part 1 Leader Led

The MiVoice MX-ONE Core I&M course covers fundamental tasks involved in installing, configuring, maintaining, and troubleshooting a MiVoice MX-ONE system. Focus will be on SIP devices and SIP trunking.

This course qualifies new technicians with MiVoice MX-ONE Core Part 1 I&M Certification, which is a prerequisites for MiVoice MX-ONE Core Part 2 I&M.

Target Group

Engineers, Technicians, Installers, Maintainers

Requirements

In order to enroll in this course, students must have:

• MiVoice MX-ONE Primer Self-Study

Recommended but not required:

• Voice and Data Technology Primer Self-Study
• Networking 4 VoIP (or current CCNA or CTP certification)
• SIP School – SSCA (or have passed SIP Challenge Exam)

To get the maximum benefit from this course, the student should spend some On-Job-Training time both prior to and after this course.

IMPORTANT NOTICE: Before registering for this course, it is imperative that students have a working knowledge of IP based LANs including routers, switches, DHCP, FTP and Telnet. It is equally important that students be very comfortable with PCs including network configuration and IP utilities. Please note that instructors will not spend extra time with students who do not have the necessary knowledge. Instructors may, at their discretion, dismiss students who do not meet prerequisite requirements. Should this happen, course fees will prevail and the student will not receive certification for the course.

Your Benefits

Upon completion of the course, students will have a thorough understanding of the features in MiVoice MX-ONE R. 7.4 and be able to install, configure and operate MiVoice MX-ONE R. 7.4.

Methods

The MiVoice MX-ONE I&M course is an instructor led course providing an equal mix of theoretical delivery and practical exercises. Equipment will be available onsite.

Key Features

The following topics are covered during this training:

System Overview

• Main Components
• Recovery DVD
• Software Architecture
• Data Structure
• MiVoice MX-ONE Management Suite
• MX-ONE Service Node Manager Login
• MX-ONE Manager Provisioning (MP)
• Special Consideration when Logging in Security – System Management
• User Accounts
• Command Line Interface and Root Access
• PuTTY
• Common Linux Commands Used
• WinSCP

Licensing

• Overview
• User Licensing
• New license for MiVoice MX-ONE R. 7.4
• License Application and Installation
• License Print command
• Update System with New License
• Impact of Replacing Hardware (LIM Repair) to Licensing
• MP Display of License Information

System Installation and Basic Maintenance

• Hardware Architecture
• System Installations
• Overview
• Telephony Server Installation
• Virtual Server Installation
• Finishing the Install and Configure MX-ONE Telephony System
• OS and Telephony Server Installation
• Initial Keyboard and Time zone configuration
• For Telephony Server Install
• Network and System Configuration
• Installation of other Servers
• Completing the Configuration
• Upgrades

Manager Provisioning

• Accessing Manager Provisioning
• User and Extension Data
• User Types
• User Services
• Synchronization of Data between MP and Subsystems
• Import and Export
• Reset Password
• Self-Provisioning for End-Users
• Authentication
• Passwords
• Authentication Server for Manager Telephony System
• Security Logs
• Audit Trail
• IPSec
• Web Server Information
• Preparation
• Installation (mxone_maintenance script)
• Standalone Installation
• Coexistence Installation with Server 1
• MP Manual Installation
• Access Manager Provisioning
• MP Upgrade

Extension

• DHCP
• IP Phone Provisioning
• Number Management
• Common Service Profile
• IP Phone Software (SW) Server
• Connect the Configuration File to MTS
• Retrieve the Backup Copy
• How to Start a New Phone
• Boot Flow Chart
• Connecting the Phone to a Network
• Extension creation during User creation
• Add an Extension to MP
• Associate Extensions with Users
• Logging in the Phone to the MX-ONE
• Softkey/Programmable Key
• Web User Interface
• Using a Code on the Phone

Features

• Shared Call Appearance (SCA)
• SIP Terminal SCA Programming
• Multiple Terminal Service (Forking) and Parallel Ringing
• Parallel Ringing
• Forking
• Functional Overview
• Answering Positions
• Priority of Multiple Terminal Service
• Call Distribution
• Programming – Secondary Extensions
• Programming – Delay Seizure List
• Personal Number Lists
• Diversion (Call Forwarding)
• Common Category vs Common Service Profiles
• Programming – Call Diversion
• Programming – Application of Common Service Profile
• Groups
• Programming – Hunt Groups
• Programming – Hunt Group Member
• Adding Extensions to Hunt Groups from MP
• Call Pickup
• Call Pickup Group Types
• Programming – Call Pickup
• Adding Extensions to Call Pickup Groups from MP
• Extra Directory Number (EDN
• Setting Keys from MP

System Backups

• Types of Backups
• Cron
• Manager Provisioning - Backup
• MiVoice MX-ONE Database – Backup
• MiVoice MX-ONE Safety Backup
• Restore
• System Recovery
• Data Backup and Data Restore
• Config_mirror and Config_restore
• Safety backup
• Backup Schedule Recommendation

Call Routing

• Network
• Private Network Signaling
• Public Network Signaling
• Networking Notes
• Trunk Hardware
• Analog Trunk Units
• Digital Trunk Units
• RTP Resource Usage
• IP Route Calls Example
• ISDN Route Calls Example
• Basic signaling
• CAS and CCS
• Basic Routing
• Route Configuration
• SIP Trunk Function Description
• Creating a basic SIP trunk
• Extended Services for Outgoing Traffic
• Number_data_initiate (Command Line)
• A-number Request from the Public ISDN
• LCR – Least Cost Routing

Alarm and Fault Handling

• Internal Telephony Server tools
• call_trace
• switch_connection_list
• alarm
• trace
• alarm_action
• rtp_resource
• rtp_resource -print
• status
• core_report
• diagnostic_ldap
• diagnostic_print
• debug_dump
• Trace
• SNMP
• Board and device management
• Log files
• LAN trace
• start -system
• restart
• Recovery mode
• Media Gateway Unit (MGU
• IP Line Unit (IPLU)
• 6700i and 6800i SIP Phones

Redundancy

• MX-ONE Redundancy Options
• Prerequisites
• Limitations
• Network Redundancy
• Server Redundancy
• HLR Backup/Redundancy
• Standby Server Redundancy
• Standby Server Redundancy Configuration
• Setting the Fallback type
• Setting the Fallback Priority
• Switched Network Redundancy
• Switched Network Redundancy Configuration
• HLR Backup/Redundancy
• Best practice configuration
• Virtualization

Emergency Calling

• Emergency Number
• A-Number and A-Number TON
• Logged-Off IP Telephones (Using H.323
• Logged-Off IP Telephones (Using SIP)
• IP Telephones Using SIP and Logged-On IP Telephones Using H.323
• MX-ONE Configuration
• Location Information
• Branch Office Scenario

Events

Duration

5 Days

Events

Hybrid Course: ILL & RLL

11.07.2022 - 15.07.2022

Language: German

Hybrid Course: ILL & RLL

22.08.2022 - 26.08.2022

Language: German

Hybrid Course: ILL & RLL

14.11.2022 - 18.11.2022

Language: German

Certificate

Mitel Certification

Contact Person