TOP LOC 3003 Mitel InAttend R. 2.6 Basics Installation & Configuration for Cisco Unified Communication Manager

Mitel InAttend is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend in a Cisco Unified Communication Manager environment.

Target Group

Service technicians, system engineers, support engineers

Requirements

  • Administration and Configuration of Cisco Unified Communication Manager
  • Microsoft Windows Server 2012
  • Microsoft SQL Server 2012
  • Telephony and PBX technology
  • TCP/IP Networking and Protocols

Your Benefits

The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend.

This includes skills like:

  • Understanding the system architecture, functionality and features
  • Planning installation
  • Installation and configuration of server components and Mitel InAttend client application
  • Configuration of basic functions and features
  • Using the Mitel InAttend client application

Please kindly note that no Cisco certification will be offered to this course.

Methods

The Mitel InAttend Basics Installation & Configuration for Cisco Unified Communication Manager course is an instructor led course providing with experienced concepts and practical exercises.

Technical Equipment will be available to enable students to implement the subjects of the course.

Key Features

The following topics are covered during this training:

  • Overview of system architecture, components and functionality
  • Planning installation
  • Preparation of Microsoft Windows Server
  • Installation and configuration of Microsoft Internet Information Services, Microsoft SQL Server
  • Installation and configuration of Aastra Connectivity Server: TCA, TCS, NeTS, Queue Manager, Media Server, Line State Server
  • Configuring queues, call flow, voice prompts, camp on behavior
  • Configuring Cisco Unified Communication Manager for the operation with Mitel InAttend
  • Installation and configuration of BluStar Server for InAttend: creating InAttend user accounts, configuration profiles, search function, connecting to Mitel CMG directory and Microsoft Active Directory
  • Using SIP simple interface for line state information
  • Installation, configuration and using of Mitel InAttend Client
  • Configuration of Presence Server with connection to Microsoft Exchange Server / Lync for accessing calendar information / presence status

Events

Dates on request

Duration

5 Days

Events

Dates on request

Certificate

TOP Business Certification

Contact Person

Natalie Frisch

+49 911 40 905 303

+49 163 8528013

natalie.frisch@topbusinessgmbh.com