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Product Training for Endusers

  • MCA
  • MCP/MCS (will still be developed)
  • Administration
  • Pre Sales
  • End user

 

We also like to combine modules of the different areas to do justice to your special requirements. The execution of the seminars is carried out either in our training center in Nuremberg or with your customer on the spot. Further details for the Damovo seminar supply find you’re here or write you for us: info@topbusinessag.com

 

 

This course is designed for telecommunication starters, who want to learn the basic elements and functionality of Mitel applications for their daily work.

Termine:
Termine auf Anfrage
Dauer:
5 days

 

zum Seminar

The TOP LOC 0001 MiVoice MX-ONE LINUX Administration Course is designed for engineers who are new MiVoice MX-ONE Solution technicians and required to install and maintain the

Mi Voice MX-ONE Solution.

This course covers the basic knowledge about telephony,common protocol knowledge and generic data traffic. The student will receive the basic knowledge of LINUX Administration.

Termine:
Termine auf Anfrage
Dauer:
5 days

 

zum Seminar

The MiVoice MX-ONE 6.X I&M Administration is designed for engineers who are new MiVoice MX-ONE Technicians and are required to install configure and maintain the MiVoice MX-ONE . This course covers installation, configuration and maintenance specific to the MiVoice MX-ONE and does not cover installation, configuration or maintenance of the Linux operating system. It is designed for Endusercustomers of Mitel.

Termine:
Termine auf Anfrage
Dauer:
5 days

 

zum Seminar

Manager Provisioning  and the Service Node Manager are Mitel adapted network management applications. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of MP and SNM.

Mitel Manager Provisioning & Service Node Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff who deals with the handling fault location in customer network environment.

The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other Servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Termine:
Termine auf Anfrage
Dauer:
1 Tag

 

zum Seminar

The main learning objective is to teach the students how to configure mailboxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE  platform with more efficiency.

Termine:
Termine auf Anfrage
Dauer:
2 days

 

zum Seminar

The course Linux Advanced System Administration was developed to give Telephony Technicians and Technical Support Engineers comprehensive knowledge about the vast functionalities of Linux (the operating system used by telephony systems) and how these can be used to extend and improve the functionality of a PBX.

Termine:
Termine auf Anfrage
Dauer:
3 days

 

zum Seminar

The MiVoice Mitel Solidus eCare 8.x System Administration incl. BluStar is a multiple award-winning Contact Centre concept, that enables a consistent, efficient and turstworthy customer service across all media.

Termine:
Termine auf Anfrage
Dauer:
4 days

 

zum Seminar

The objective of the workshop is to enable Mitel partner or customers to administer, maintain and customize the new Mitel switchboard solution Mitel InAttend in the production environment.

Termine:
Termine auf Anfrage
Dauer:
3 days

 

zum Seminar

MiContact Center Enterprise System Administration 

Termine:
Termine auf Anfrage
Dauer:
4 days

 

zum Seminar

The Mitel Service Node Manager is an Mitel adapted network management application. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of Service Node Manager.

Mitel Service Node Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff handling fault location in customer network environment.The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Termine:
Termine auf Anfrage
Dauer:
1 Tag

 

zum Seminar