DE / EN

Product Training for System Administrators

 

 

 

MiContact Center Enterprise System Administration 

Dates:
on request
Duration:
4 days

 

zum Seminar

Manager Provisioning  and the Service Node Manager are Mitel adapted network management applications. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of MP and SNM.

Mitel Manager Provisioning & Service Node Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff who deals with the handling fault location in customer network environment.

The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other Servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Dates:
on request
Duration:
1 Day

 

zum Seminar

The Mitel Service Node Manager is an Mitel adapted network management application. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of Service Node Manager.

Mitel Service Node Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff handling fault location in customer network environment.The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Dates:
on request
Duration:
1 Day

 

zum Seminar

The main learning objective is to teach the students how to configure mailboxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE  platform with more efficiency.

Dates:
on request
Duration:
2 days

 

zum Seminar

The main learning objective is to teach the students how to configure mailboxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE platform with more efficiency.

Dates:
on request
Duration:
2 days

 

zum Seminar