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MiVoice MX-ONE Administration 

 

Provisioning Manager are an Mitel adapted network management application. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of MP.

Mitel Provisioning Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff handling fault location in customer network environment.

The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Dates:
on request
Duration:
1 Day

 

zum Seminar

The main learning objective is to teach the students how to configure mailboxes, retrieve and manage alarms and create reports. Thus you will be able to support the use of the Messaging Application connected to the MiVoice MX-ONE  platform with more efficiency.

Dates:
on request
Duration:
2 days

 

zum Seminar

The course Linux Advanced System Administration was developed to give Telephony Technicians and Technical Support Engineers comprehensive knowledge about the vast functionalities of Linux (the operating system used by telephony systems) and how these can be used to extend and improve the functionality of a PBX.

Dates:
on request
Duration:
3 days

 

zum Seminar

The MiVoice Mitel Solidus eCare 8.x System Administration incl. BluStar is a multiple award-winning Contact Centre concept, that enables a consistent, efficient and turstworthy customer service across all media.

Dates:
on request
Duration:
4 days

 

zum Seminar

The objective of the workshop is to enable Mitel partner or customers to administer, maintain and customize the new Mitel switchboard solution Mitel InAttend in the production environment.

Dates:
on request
Duration:
3 days

 

zum Seminar

MiContact Center Enterprise System Administration 

Dates:
on request
Duration:
4 days

 

zum Seminar

The Mitel Service Node Manager is an Mitel adapted network management application. Although this course will only cover the installation and configuration of the MiVoice MX-ONE related parts, the result will be a complete working environment due to the hands-on exercises. Students will understand the basic functionality and use of Service Node Manager.

Mitel Service Node Manager course is designed for engineers who have to support, install, configure and maintain the sustaining part of the MiVoice MX-ONE system as well as for IT staff handling fault location in customer network environment.The course provides a web based GUI in which the majority of the features can be configured and maintained of the software in the Telephony Server and other servers that need to be monitored. It does not cover installation, configuration or maintenance of any operating system or applications as related to the product.

Dates:
on request
Duration:
1 Day

 

zum Seminar