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Mitel MiVoice MX ONE In-house Application Training

Trainings

The student will receive a thorough understanding of MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using databses and other programming languages.

Dates:
on request
Duration:
3 days

 

zum Seminar

MiContact Center Enterprise System Administration 

Dates:
on request
Duration:
4 days

 

zum Seminar

The course is designed for service partners and call center supervisors who need a technical and detailed understanding of the MiCC Enterprise Reporting Manager.

Dates:
on request
Duration:
3 days

 

zum Seminar

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study.

This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab 9.1  

Dates:
on request
Duration:
4 days

 

zum Seminar

Mitel InAttend is the new Mitel switchboard solution designated to replace the previous DNA-based Operator Workstation (OWS).

The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend. This includes skills like:

  • Understanding the system architecture, functionality and features
  • Planning installation
  • Installation and configuration of server components and Mitel InAttend client application
  • Configuration of basic functions and features
  • Using the Mitel InAttend client application 
Dates:
on request
Duration:
5 days

 

zum Seminar

InAttend V2.6 is the new Mitel switchboard solution designated to replace the previous DNA-based Operator.

The objective of the course is to enable Mitel partners to effectively deploy, maintain and integrate the Mitel InAttend V2.6 switchboard solution in customer environments.

 

 

 

Dates:
on request
Duration:
5 days

 

zum Seminar

Mitel InAttend V 2.5 is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend V 2.5 in a Cisco Unified Communication Manager environment.

 

Dates:
on request
Duration:
5 days

 

zum Seminar

Mitel InAttend V 2.5 is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to install and configure the basic functions and features of Mitel InAttend V 2.5 in a Micorosft Lync environment.

Dates:
on request
Duration:
5 days

 

zum Seminar

The main objective of the course is to enable Mitel partners to migrate existing NOW customer installations to the new Mitel switchboard solution Mitel InAttend.

Dates:
on request
Duration:
5 days

 

zum Seminar

The objective of the workshop is to enable Mitel partner or customers to administer, maintain and customize the new Mitel switchboard solution Mitel InAttend  in the production environment.

Dates:
on request
Duration:
3 days

 

zum Seminar

MiVoice MX-ONE is the first IP-PBX to be fully qualified with Skype for Business Server 2016 within the Microsoft Unified Communications Open Interoperability Program (UCOIP) for enterprise telephony services and infrastructure. The objective of the course is to enable Mitel partners to install and configure the integration between MiVoice MX-One and Sykpe for Business Server 2016.

Dates:
on request
Duration:
5 days

 

zum Seminar