TOP LOC 1014 MiVoice MX-ONE Basics

The course provides basic information about architecture, components, capabilities and capacities of MiVoice MX-ONE. It familiarizes you with the system architecture and basic installation. This will give you a better overview of the system and the necessary prerequisites for running MiVoice MX-ONE R. 7.x. courses.

Target Group

The course is intended for service partners and customers who need a technical and detailed overview of MiVoice MX - ONE R. 7.x. It is the preparation course for MiVoice MX-ONE R. 7.x I&M.

Engineers, Installation, Configuration and Support technicians

Methods

Instructor Leader Led/ILL: Physical classroom environment

Remote Leader Led/RLL: Virtual classroom environment

Hybrid: ILL or RLL. You can attend the course on-site or remotely.

Equipment and Setup Requirements for Remote Leader Led Training:

One PC headset for conference audio
Either, one PC/Laptop with two screens attached or two PC/Laptops (one screen will be used for the video conference interaction and the second will be used to access equipment and complete practical exercises)
Four Mitel SIP phones (68xxi/69xx series)
One Layer 2, PoE Switch to support the IP Phones High Speed Internet connection. 2 Mbps download and 400 Kbps upload minimum recommended speeds. A Mitel/Aastra power supply for the SIP phone is also acceptable.

Equipment for class needs to be set up in a quiet environment for the best learning experience. Students must also have access rights to install software on the PC(s) for purposes of the lab environment. Notification and information regarding Teleworker IP addressing and URLs will be communicated to the student by the Instructor prior to class start date.