Mitel InAttend is the new Mitel Switchboard Solution, designed to replace the previous DNA-based Operator Workstation (OWS). The objective of the course is to enable Mitel Partners to install and configure the basic functions and features of Mitel InAttend.

TOP LOC 3001 Mitel InAttend R. 2.6 Basics Installation & Configuration
Target Group
Service technicians, system technicians, support technicians
Methods
ILL/RLL
Key Features
The following topics are covered during this training:
- Overview of system architecture, components and functionality
- Installation and configuration of Mitel Connectivity Server: TCA, TCS, NeTS, Queue Manager, Media Server
- Configuring queues, call flow, voice prompts, camp on behavior
- Configuring MiVoice MX-One for Mitel InAttend: SIP connection to ACS, CSTA 3 (X-Link) interface for line state information
- Installation and configuration of BluStar Server for Mitel InAttend: creating InAttend user accounts, configuration profiles, search function, connecting to Mitel CMG directory
- Microsoft Active Directory
- CSTA 3 link to MX-One
- Installation, configuration and using of Mitel InAttend Client
- Configuration of Presence Server with connection to Microsoft Exchange Server / Lync
- Integration des MiCollab Clients
Events
Date and Venue | Price incl. V.A.T. | V.A.T. | |
08.02.2021 - 12.02.2021 Hybrid Course: ILL & RLL | 3.474,80 EUR | 19,00 % | |
14.06.2021 - 18.06.2021 Remote Leader Led/RLL | 3.474,80 EUR | 19,00 % | |
28.06.2021 - 02.07.2021 Remote Leader Led/RLL | 3.474,80 EUR | 19,00 % |
PDF Download
Duration
5 days
Events
Hybrid Course: ILL & RLL
08.02.2021 - 12.02.2021
Language: German
Remote Leader Led/RLL
14.06.2021 - 18.06.2021
Language: English
28.06.2021 - 02.07.2021
Language: English
Certificate
Mitel Certification