MiCollab R. 9.2 Installation & Maintenance on MiVoice MX-ONE - Leader Led

This presence-based I&M course is aimed at technicians, installers who want to be certified in MiCollab and its related applications and prefer practical learning to self-study. This workshop can be taken as part of the certification process. Upon completion of the required tests, the participant will be certified for MiCollab.

Target Group

Technician ,Installers


The following courses must be successfully completed before registration

  • UCC v4 User Licensing Self-Study
  • Mitel Standard Linux I&M Release 11.0
  • MiCollab Primer (Self-Study)
  • MiVoice MX-ONE knowledge

Your Benefits

For the course participant receives its own network segment, in which one MX-ONE, one MiCollab server and two workstations are accommodated. Furthermore, 2 MBGs are provided in a central DMZ (special firewall zone for external services). In order to map the network structure, a central firewall will take over the distribution to the different zones. In addition, a centralized network provides core services for integration (ActiveDirectory + Exchange).Specials of TOP´s MiCollab Room Environment

Additional Recommended Topics

  • Mitel Border Gateway
  • Mitel NuPoint Unified Messaging Installation and Maintenance

Key Features

The following topics are covered during this training:

Day 1

  • Overview MiCollab for MiVoice MX-ONE
  • Explanation of the use of MiAccess
  • Introduction of data files for MiCollab documentation on MiVoice MX-ONE
  • Brief repetition of the requirements for MiCollab on MiVoice MX-ONE
  • Preparation of the MiCollab installation

Day 2

  • Installation of MiCollab
  • Configuration AWC incl. MX1 configuration
  • Configuration of MiCollab Client Services
  • Configuration of the internal MBG for SIP
  • Connection of the provisioning manager

Day 3

  • Internal client test
  • Integrate Active Directory with MiCollab
  • Integrate Active Directory with the Provisioning Manager
  • Troubleshooting AD Integration
  • Enable AD authentication in PM

Day 4

  • Use of external MBG
  • Configuration of the MBG incl. WebRTC
  • Configuration of provisioning profiles
  • Deployment of external clients
  • Deployment Troubleshooting
  • Customer troubleshooting

Day 5

  • Overview of the NuPoint application
  • Introduction of the NuPoint application
  • Connection of NuPoint Voice Mail to MiVoice MX-ONE
PDF Download


5 days


Dates on request


Mitel Certification



Contact Person

Natalie Frisch
Tel.: +49 911 40 905 303
Mobil: +49 163 8528013