TOP LOC 1751 MiContact Center Enterprise Extended Script Manager

The course covers advanced scripting topic in MiCC Enterprise Extended

Target Group

Installation and Support engineers

Requirements

  •  Basic telephony and PBX technology
  •  Microsoft Windows 20016/ 2019 Server
  •  Microsoft SQL Server Version 2016
  •  MiCC Enterprise Core 1
  •  MiCC Enterprise Core 2

Your Benefits

Upon completion of the course, students will have a thorough understanding of the MiCC Enterprise Extended Script Manager possibilities and will be able to create advanced scripts using Databases and other programming languages.

Methods

RLL/ILL

Key Features

The following topics are covered during this training and can be executed with TAS or OAS:

Day 1

  •  Course Outline Warm-up
  •  Basic scripting Using Databases in SM
  •  Standard SQL queries - Stored Procedures

Day 2

  • Databases Continued Set Call Result
  • Using the Startup section of Scripts Application Events
  • &Flow events, User Events and User Exceptions Event Continue

Day 3

  • VB Script/Jscript/Macro Execute
  • Standard usage - Connect to web interfaces
  • Email Scripting
  • Focus will be on VB Script and Macro Execute

Events

Date and VenuePrice incl. V.A.T.V.A.T. 
27.01.2021 - 29.01.2021 Remote Leader Led/RLL
2.084,88 EUR
19,00 %
23.06.2021 - 25.06.2021 Remote Leader Led/RLL
2.084,88 EUR
19,00 %
25.08.2021 - 27.08.2021 Remote Leader Led/RLL
2.084,88 EUR
19,00 %
24.11.2021 - 26.11.2021 Remote Leader Led/RLL
2.084,88 EUR
19,00 %
PDF Download

Duration

3 days

Events

Remote Leader Led/RLL
27.01.2021 - 29.01.2021
Language: German

23.06.2021 - 25.06.2021
Language: German

25.08.2021 - 27.08.2021
Language: German

24.11.2021 - 26.11.2021
Language: German


Certificate

Mitel / TOP Business Certification

Contact Person

Natalie Frisch
Tel.: +49 911 40 905 303
Mobil: +49 163 8528013