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TOP LOC 1022 Mitel BluStar V8.x Collaboration Management (Mitel CMG) I&M

 

The course is an installation and Maintenance (I&M) course for Mitel CMG BluStar V8.x Collaboration Management. At the end of the course,participants will be able to install, configure, operate, maintain and troubleshoot Mitel CMG BluStar V8.x Collaboration Management.  

Audience

Installation and Support Engineers

Prerequisites

Participants must have a thorough working knowledge of the following:

  • Microsoft Windows 2008/ 2012 Server Administrator functions
  • Configuration and management of Microsoft SQL Server Version 2008/ 2012
  • Ability to perform PBX system administration functions

Objectives

The objective of the course is to enable Mitel partners to install and configure the basic functions and features of the Mi BluStar Collaboration Management.

 

This includes skills like:

  • Understanding the system architecture, functionality and features
  • Planning installation
  • Installation and configuration of components
  • Configuration of basic functions and features
  • Using of utilities and client applications

Methods

The course is an instructor led classroom course with hands-on exercises.

Competence certification can be achieved using the available test on WebLearn

Content

  • Overview of system architecture, components and functionality
  • Preparation of Microsoft Windows Server for the operation with BluStar Server modules
  • Installation and configuration of Microsoft Internet Information Services and Microsoft SQL Server for BluStar server modules
  • Installation of Enterprise License Manager (ELM), licensing for BluStar products
  • Installation of BluStar Web 8.x
  • Configuring and using Mitel CMG directory: Directory Manager, database fields, views, customer groups, data import
  • Using client application: Mitel CMG Office Web, Mitel BluStar Web, BluStar Quick
  • MX-One integration: GICI connection, call diversion, activities, click to dial, personal number, corporate directory for IP phones
  • Installation, configuration and usage of Mitel CMG Calendar Connection with Microsoft Exchange Server / Lync

Duration

4 days

Dates

Dates on request

Certificate

Mitel Certification

Language

English