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NuPoint on MiCollab 9.0 I&M on MiVoice MX-ONE

 

This presence based I&M workshop is aimed at technicians, installers who wish to be certified in NuPoint on MiCollab on MiVoice MX-ONE and prefer hands-on learning to self-study. This workshop can be taken as part of the Unified Communications and Collaboration certification path.

Audience

Technician, Installers

Methods

Leader Led Training

Content

Day 1

       Introduction to Mitel MiCollab

  • Explanation of the MiAcess Tool
  • Mitel Knowledge Base
  • Understanding CPI as a tool for MiVoice MX-ONE Product Documentation
  • UCC Licencing (Server view & User view)

 

       MiCollab -> Initial Configuration

  • IP Configuration, DNS
  • Licence Activation
  • Integration of the MiVoice  MX-ONE

 

Day 2

  • Usage of the Provisioning Manager in NuPoint
  • MiCollab Templates & Rolls
  • SIP Connection to MiVoice MX-ONE
  • Usage of basic Voicemail functions (TUI, UM WebView)
  • Customising Classes of Services

 

Day 3

        Cell Director

  • Configuration of Mailbox Call Flow
  • Configuration of Line Group Call Flow
  • Templates of the Call Flow

 

        Using the NuPoint Console

  • System Maintenance, Event Recorder
  • Ø Trouble Shooting 
  • Log Files  

Day 4

  • UM - Standard
  • UM - Advanced
  • Distribution Lists
  • Reports

 

Day 5

  • Practical exercises for implementation of NuPoint for MiVoice MX-ONE on different Business cases.

Duration

5 days

Dates

Dates on request

Certificate

Mitel Certification

Language

English