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TOP LOC 1809 TCP/IP

 

Today, business telephony networks are integrated in IT infrastructures where TCP/IP is the communication protocol stack. Therefore Telephony Technicians and Technical Support Engineers installing, maintaining, supporting and troubleshooting telephony systems need appropriate knowledge regarding the protocols in this protocol stack and the functionality and possibilities of applications on TCP/IP.

Audience

Telephony Technicians and Technical Support Engineers

Prerequisites

Appropriate knowledge regarding networking technologies is recommended (see the course “Networking Technologies”)

Objectives

Today, business telephony networks are integrated in IT infrastructures where TCP/IP is the communication protocol stack. Therefore Telephony Technicians and Technical Support Engineers installing, maintaining, supporting and troubleshooting telephony systems need appropriate knowledge regarding the protocols in this protocol stack and the functionality and possibilities of applications on TCP/IP.

Methods

TCP/IP is an instructor lead course including practical excersis.

Content

  • History of TCP/IP
  • Architecture of TCP/IP
  • IP-Addressing
  • Address classes and CIDR
  • Subnet calculation
  • Routing and routing protocols
  • Dynamic Host Configuration Protocol (DHCP)
  • File Transfer Protocol (FTP)
  • Hyper Text Transfer Protocol (HTTP)
  • Domain Name System (DNS)
  • Firewall
  • Proxy
  • Virtual LAN (VLAN)
  • Network Address Translation (NAT)
  • Port Forwarding
  • IPv6 Overview

Duration

3 days

Dates

Dates on request

Certificate

Mitel Certification

Language

English