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MiCC Enterprise 9.3 Core 2 -LL EN

 

The MiCC Enterprise Core 2 -LL course covers fundamental tasks in installing and configuring Solidus special features

Audience

Technicians, Installers & Maintainers

Prerequisites

In order to enroll in this course, students must have:

  • Knowledge of the basic concept of computers and/or PC´s
  • Knowledge of operating system
  • Notion of SQL Data Base and Microsoft Exchange
  • Knowledge of MX-One Telephony System

Equipment Requirements and Setup Requirements:

  • MX-ONE 6.1
  • One server to install OAS and Solidus
  • One computer to Install Solidus Agent

Objectives

Installing and Configuring Solidus special features according to fundamental tasks.

Certification of MiCC Enterprise Core 2 and full certified technician on MiCC Enterprise.

Enrollment to the Extended Script Manager for MiCC Enterprise is possible.

Methods

The course takes place in an Instructor leader led classroom with practical exercises.

Content

The following topics are covered during this training:

Contents of Solidus special features

  • Web Callback
  • Script Manager Callback
  • Configuation Webservice API
  • Phone Agents; Enhancements and ACD
  • Open Media Connect
  • Campains
  • Web Scheduler Portal
  • Voice XML
  • Session Information Service
  • Mobile Applications
  • Web Manager
  • Social Media
  • Switch Independenc
  • Avalanche message
Date and VenuePrice incl. V.A.T.V.A.T. 
18.11.2019 - 22.11.2019 İstanbul
3.474,80 €19,00 %
Our prices are calculated: excl VAT
 

Duration

5 Tage

Dates

İstanbul
from 18.11.2019 to 22.11.2019

Certificate

Zertifikat der GRUNDIG AKADEMIE

Language

English