DE / EN

MiCollab Pre-Sales Engineering & Solution Design P-MiCollab-7.x-SD-LL

 

This classroom based course is designed for Pre-Sales engineers, training and service partners as well as customer engineers who need a technical and detailed understanding of the MiCollab solution with MiVoice MX-ONE.

Audience

Presales Engineers

Prerequisites

The participant should have:

Laptop or Tablet/ Smart Phone due to the installation of MS_MSI Software Package with Admin Permissions for instalation

Participants must have a through working knowledge of the following:

  • MiVoice MX-ONE

Objectives

Upon completion of the course, students will have a thorough understanding of the MiCollab solution with MiVoice MX-ONE.

Content

The following topics are covered during this training:

  • MiCollab Client 7.x   -   PC / WEB /Mobile (Blackberry,Windows,Apple,Android) / Mac Client / Web Portal functionality and limitations with MX-ONE, including API and Plug ins (Notes, Outlook, other)
  • MiCollab PC-Client, show difference between Basic, Entry, Standard, Premium Client
  • Vidyo integration in MiCollab
  • MiCollab Client compatibility & functionality (Citrix, Windows,…)
  • MiCollab Client Security
  • AWV (MCA) Client / Web / Audio functionality, User Web Portal
  • UMS/Voicemail functionality (Basic / Standard / Advanced), Call Director, Fax solution description. Portal & Interfaces
  • MICollab Server Interfaces, Redundancy, connection MX-ONE Manager Provisioning, AWV, UMS
  • MiCollab Administration
  • MiCollab UCC V4 License handling on AMC
  • MICollab Server Security (Encryption of Interface)
  • MBG functionality, security, installation options
  • MBG Licensing
  • MBG Administration overview
  • MiCollab restrictions with MX-ONE (MPIG) in detail.
  • Design of MiCollab and MBG customer solution – what needs to be considered / discussed in customer workshops.
  • Documentation Overview.

Practical Excercises for:

  • AWV
  • MiCollab Client (including Mobility)
  • Teleworker
  • CPQ Calculations

Duration

3 days

Dates

Dates on request

Certificate

Zertifikat der GRUNDIG AKADEMIE

Language

English