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TOP LOC 3010 Workshop Mitel CMG for Solution Designer and Presalers

 

Mitel CMG is a contact management system for organizations consisting of a SQL-Server based directory, switchboard operator and office users applications to control their presence and availability. The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel CMG in customer environments.

Audience

 Presales engineers, Solution designers

Prerequisites

 Participants must have basic working knowledge as listed below:

  • Telephony and PBX technology
  • TCP/IP networking and protocols

Objectives

The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel CMG in customer environments. This includes skills like:

  • Understanding the system design and system components Planning installation
  • Integration with Microsoft Active Directory Case studies for using master data for directory Customizing functionality and features of Mitel CMG applications
  • Integration with Mi Voice MX-One PBX

Methods

The Workshop Mitel CMG for Solution Designer and Presalers is an instructor lead course providing with experienced concepts.

Content

Understanding the system design and system components: SQL-Server based directory, Administration Tools, Client Applications, Calendar Connection

 

  • Planning installation, system requirements
  • Integration with Microsoft Active Directory and Microsoft Exchange Server
  • Practical case studies for using Microsoft Active Directory or other customer LDAP-based master data for Mitel CMG directory
  • Data import from customer LDAP-based data bases or from CSV file(s) Customizing functionality and features of Mitel CMG applications
  • Integration with Mi Voice MX-One PBX (Activities, Interception Service, Click to dial, Personal Number, Corporate Directory for IP Phones)

 

Duration

3 days

Dates

Dates on request

Certificate

Zertifikat der GRUNDIG AKADEMIE

Language

English