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TOP LOC 3009 Workshop InAttend for Solution Designer and Presalers

 

Mitel InAttend is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel InAttend in customer environments.

 

Audience

Presales engineers, Solution designers

Prerequisites

Participants must have basic working knowledge as listed below:

  • Telephony and PBX technology
  • TCP/IP networking and protocols

Objectives

The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel InAttend in customer environments. This includes skills like:
  • Understanding the system design and system components
  • Planning installation
  • Integration into corporate network
  • Integration with Microsoft Active Directory
  • Case studies for using master data (directory)
  • Customizing functionality and features of InAttend solution
  • Operation in multi-PBX and multi-sites environments

Methods

The workshop of InAttend for Solution Designer and Presalers is an instructor lead course providing with experienced concepts. Practical case studies will be discussed with the trainer.

 

 

Content

  • Understanding the system design and system components: Attendant Services, ACS, InAttend Client
  • Planning installation, system requirements
  • Integration into corporate network: Firewall, IIS, SQL Server, LDAP
  • Integration with Microsoft Active Directory
  • Practical case studies for using Microsoft Active Directory or other customer LDAP-based master data as directory for InAttend
  • Customizing Mitel LDAP server (TSLDAP), data import from customer LDAP-based data bases or from CSV file(s)
  • Operation in multi-PBX and multi-sites environments
  • Operation with multiple InAttend client connections
  • Customizing functionality and features of InAttend solution

Duration

3 days

Dates

Dates on request

Certificate

Zertifikat der GRUNDIG AKADEMIE

Language

German