Telephone User Training

The course is designed for users and system technicians who already use Mitel system telephones but only have a rudimentary knowledge of the full range of functions or have application requirements that previously seemed impossible to fulfil. This course also provides pre-installation training prior to the installation of new generations of telephone terminals and the migration of an existing telephone system to the Mitel system world.

For the training, the trainer provides a test system with a selection of previously defined Mitel terminals and possible additional modules and elements. Together, the basic functions of the individual terminals are shown and experienced and tested live by the training participants. In addition to changing ring tones or volume levels, for example, the creation of team functions, boss-secretary circuits or conference options without additional software will be discussed.

In the sense of pre-installation training, the results of the training are subsequently documented by the trainer and formulated into technical requirements for the installation, which you can then make available to your service provider. For example, this can concern requirements for the call flow of the switchboard with/without software or group switching. Even if it seems easy to replace a telephone system - practical examples show that every project is unique. Get more out of your installation right from the start.

Events

Dates on request

Duration

1 Day

>> Details

The course is designed for users who already use Mitel system telephones, but only have a rudimentary knowledge of the full range of functions or have application requirements that previously seemed impossible to fulfil. This course also provides pre-installation training prior to the installation of new generations of telephone terminals and the migration of an existing telephone system to the Mitel system world.

Using already installed telephone terminals or with the help of a test system provided for training with a selection of previously defined Mitel terminals and, in addition, possible additional modules and elements, the basic functions for individual terminals are shown together and experienced and tested live by the training participants. In addition to changing ring tones or volume levels, for example, the creation of team functions, boss-secretary circuits or conference options without additional software are discussed.

In the sense of post-installation training, the results of the training are subsequently documented by the trainer and formulated into technical requirements for changing the system configuration, which you can then make available to your service provider. For example, these can be requirements for the call flow of the boss-secretary circuits. Even if it seems easy to replace a telephone system - practical examples show that every project is unique. Get more out of your installation right from the start.

 

 

Events

Dates on request

Duration

1 Day

>> Details

The course is aimed at users who already use Mitel system telephones and the software-based switching solution InAttend or who are in the process of migrating from the D.N.A. Application Suite but have only rudimentary knowledge of the full range of functions. This course also provides pre-installation training prior to the installation of new generations of telephone terminals and the migration of an existing telephone system to the Mitel system world.


Using telephone terminals and the InAttend software solution already installed in your company or with the help of a test system provided for training with a selection of previously defined Mitel terminals and possible additional modules and elements, the basic functions of individual terminals and the software-based switching solution InAttend are shown together and experienced and tested live by the training participants. In addition to changing ring tones or volume levels, the training will also cover, for example, the creation of team functions, boss-secretary circuits or conference options without additional software.

In the sense of post-installation training, the results of the training are subsequently documented by the trainer and formulated into technical requirements for changing the system configuration, which you can then make available to your service provider. For example, these can be requirements for the call flow of the InAttend routings and overflows. Even if it seems easy to replace a telephone system - practical examples show that every project is unique. Get more out of your installation right from the start.

Events

Dates on request

Duration

1 Day

>> Details