The course is aimed at users who already use Mitel system telephones and the software-based switching solution InAttend or who are in the process of migrating from the D.N.A. Application Suite but have only rudimentary knowledge of the full range of functions. This course also provides pre-installation training prior to the installation of new generations of telephone terminals and the migration of an existing telephone system to the Mitel system world.
Using telephone terminals and the InAttend software solution already installed in your company or with the help of a test system provided for training with a selection of previously defined Mitel terminals and possible additional modules and elements, the basic functions of individual terminals and the software-based switching solution InAttend are shown together and experienced and tested live by the training participants. In addition to changing ring tones or volume levels, the training will also cover, for example, the creation of team functions, boss-secretary circuits or conference options without additional software.
In the sense of post-installation training, the results of the training are subsequently documented by the trainer and formulated into technical requirements for changing the system configuration, which you can then make available to your service provider. For example, these can be requirements for the call flow of the InAttend routings and overflows. Even if it seems easy to replace a telephone system - practical examples show that every project is unique. Get more out of your installation right from the start.
End users and customer"s own system technicians
On-site Training
Dates on request
Dates on request
TOP Certification
