MiVoice MX-ONE Introduction to Voice over IP - End-User Workshop

Voice over IP has developed into a central component of communication in today’s companies. However, there are many reasons that can affect VoIP connections. This course provides the necessary basic knowledge and handling of the relevant tools to find out why a Voice over IP connection cannot be established or is defective.

Target Group

Technical staff from

  • Enterprise networks responsible for network integration, operation and maintenance
  • Infrastructure and terminal equipment suppliers
  • Software companies and measurement suppliers responsible for development, production, quality monitoring, service and documentation

Methods

ILL / RLL

If you want to participate remotely, please note the following technical requirements.

  • Equipment to participate in a video conference e.g. headset
  • Two PCs or one PC with dual screens. One will be for the web session and the other is for documentation access.

Further information will be provided prior to the start of the course.

Key Features

Day 1

  • IT basics for VoIP
  • Communication models (ISO/OSI and DoD model)
  • Overview of network protocols
  • Basic TCP and UDP
  • Switching,VLAN, Spanning Tree
  • Routing, routing protocols (RIP, RIP II and OSPF)
  • Ipv4 addressing, address classes and subnetting
  • Network Address Translation (NAT)
  • Services in the network: DHCP, DND, FTP,HTTP
  • Security, Encryption, VPN, Certificates
  • Network management, SNMP
  • Stanstards according to IEEE and RFCs
  • IPv6 Basics

Day 2

  • VoIP Basics
  • Voice over Internet Prtocol (VoIP)
  • Bandwidth, Packet Loss, Dealy, Jitter, VoIP Readiness Check
  • Sparch Quality, Mean Opinion Score (MOS)
  • Prioritization, Quality of Service (QoS)
  • Codecs, G.711 and G.729
  • Session Initiation Protocol (SIP)
  • Real-Time Transport Protocol (RTP)
  • Real-Time Contraol Protocol (RTCP)
  • VoIP Security, SIPS and SRTP

Day 3

  • VoIP using the example of MX-ONE
  • Architecture and Components
  • Installation
  • Basic Configuration
  • Telephone configuration, boot process
  • Backup
  • Updates, OS and MX-ONE components
  • Redundancy
  • Connecting door intercoms

Events

Dates on request

Duration

3 Days

Events

Dates on request

Certificate

TOP Certification

Contact Person

Natalie Frisch

Tel: +49 911 40 905 303

Mobile: +49 163 8528013

natalie.frisch@topbusinessgmbh.com