T-MCA-MiVoice MX-ONE R. 7.3 - EXAM Mitel Certified Associate
The exam is designed for engineers and service partners as well as customer engineers who need a certified technical and detailed understanding of the MiVoice MX-ONE R. 7.3.
If you would like to refresh your MiVoice MX-ONE R. 7.3 knowledge for the exam, you are able to book a training day one day prior to the exam.
Engineers, Training and Service Partners, Customer Engineers, Technicians
Work experience on the MiVoice MX-ONE is obligatory.
After passing the exam, the MiVoice MX-ONE Rel 7.3 Technical Certification Completed, the compentency MiVoice MX-ONE Rel 7.3 Technical competency and access to support are granted.
If you fail the exam, the instructor will inform you with general details of the areas where you fell-short.
Students can book a retake exam anytime subject to receipt of payments. Note the retake exam will be a different customer scenario & students may have unlimited attempts.
This practical exam will have a time limit of 7.5 hours.
It is acceptable for students to access and utilize other resources during the exam including:
- Mitel official websites
- Technical websites
- Search engines
- Technical documentation
This is a Instructor Leader Led or a Remote Leader Led practical exam.
On commencement of the exam students will be given a scenario for a MiVoice MX-ONE installation. System set up information will be provided along with a list of tasks that are required to be completed. Varying points will be awarded for every task, depending on its complexity, and students must achieve a minimum of 80% to pass the exam.
This will require the students to be proficient in the following areas:
- Licensing and Installation & Maintenance
- Manager Provisioning
- MiVoice MX-ONE Extensions and Extension Features
- System Backups
- Call Routing
- Alarm and Fault Handling
- Emergency Calling
- MiVoice MX-ONE DHCP
- Fault locating
- Call Information Logging