Mitel Certification Product Sales Training

The course is intended to train the participants about the relevant telephony server issues and requires no prior knowledge of Installation, Configuration or Maintenance on Linux Operating Systems. Participation in the course is a necessary step towards competence certification.

Telephony networks are more and more integrated in the existing network infrastructure of the company. The Mitel IP Security Workshop for Presales and Solution design was developed to transfer the necessary knowledge to be able to discuss concerns and demands of the customers on an appropriate level.

After this course you will be able to answer Requests for Quotations with a good understanding of the MiCC Enterperise (OAS / SeC) platform. You are able to highlight the Unique Reasons To Buy (URTB) the offered solution for each specific customer situation. You are able to enter into customer meetings, explain and discuss the solution highlighting the URTBs, be capable of asking the right questions to retrieve possible missing information thus, finally, translate customer requirements into solutions. You will be able to dimension MiCC Enterprise (OAS / SeC) solution components with more competence.

The virtualization of server systems continues to increase and is an indispensable part of modern IT infrastructures.

Mitel CMG is a contact management system for organizations consisting of a SQL-Server based directory, switchboard operator and office users applications to control their presence and availability. The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel CMG in customer environments.