Mitel Certification Training MiVoice Business Application

The MiVoice Business R. 9.3 Standalone ACD course covers basic tasks in installation, configuration, troubleshooting and management of a standalone ACD configuration.

This course qualifies students with MiVoice Business Standalone ACD certification.It also qualifies students for the MiVoice Business Networked ACD Self-Study course.

The MiCC Business I&M on MiVoice Business course is aimed at technicians, installers who want to be certified in MiContact Center Business (on MiVoice Business) and its related applications.

Upon completion of the required tests, the participant will be certified for MiCC Business on MiVoice Business.

This I&M course is designed for technicians who want to be certified on MiCollab and related applications and who prefer practical learning to self-study. This course can be taken as part of the Unified Communications and Collaboration certification path.

After completion of the required tests the participant will be certified for MiCollab rel 9.4 Technical Certification Completed and MiVoice Border Gateway (MBG) rel 11.3 Technical Certification Completed..

NuPoint Unified Messaging I&M provides users with access to a host of highly flexible and customizable applications. These applications allow organizations to easily route calls within the organization and relay, store and retrieve messages. In this course you gain the skills required to install, deploy, configure and maintain the key features available with NuPoint Unified Messaging deployed with MiCollab.