Dear Partner,

As 2024 draws to a close, we are sending you our new training programme for the first half of 2025 to mark the end of the year.

The magic is in the details is the message for 2025, a year characterised by new technologies. Whichever change prevails, it is important that everyone stays up to date.

TOP Business, your Mitel Authorized Training Partner, has developed a series of new courses to connect the different technologies in telecommunications.  Be it understanding the security standards behind UC solutions or connecting the new applications in virtualization environments.
TOP has over 30 years of knowledge and experience in working with Mitel PBXs. They are constantly being improved by new developments and adapted to the challenges of the market.

Please check the latest release of the Mitel Partner Program at “Power UP”/MiAccess with a lot of new inventions.
Kindly check your current Partner Status and get certified with TOP Business being the Mitel Authorized Partner on Mitel PBX and its applications.
TOP Business is offering a wide range of Technical Certification with our Mitel Certified Trainers.

Please look at our training program and we are very happy to help you to find the suitable training for you.
If you have the need for training, please enrol yourself in the LMS/MiAccess System. Your enrolment will be carefully registered, and you will be informed about your current personalized updates before the course begins.

For more information, please do not hesitate to click on our TOP Website or to visit Mitel’s official website.
Furthermore, we offer a wide range of end-user training courses for your customers: Mitel End-User Trainings / EndUserCatalog (mitel.com).

We would like to thank you for the good cooperation and wish you a Merry Christmas.
Stay healthy and we look forward to seeing you again soon. We are here for you

INTERNATIONAL

Training at TOP Type Days Save the Date in 2025
      1st Date 2nd Date 3rd Date Location / Time Zone
MiVoice Business 10.2 Fast Track I&M (EN) Hybrid 5 20 – 24 January 10 – 14 March 16 – 20 June WECA/Türkiye/MENA
MiVoice Business 10.2 Fast Track I&M Exam (EN) Hybrid 1 27 January 17 March   23 June  WECA/Türkiye/MENA
MiVoice MX-ONE R.7.8 I&M - Core Part 1 (EN) Hybrid 5 17 – 21 February 07 – 11 April WECA/Türkiye/MENA
MiVoice MX-ONE R.7.8 I&M - Core Part 2 (EN) Hybrid 5 24 – 28 February 14 – 18 April WECA/Türkiye/MENA
MiVoice MX-ONE R.7.8 I&M - Core Part 1 (TR) ILL 5 03 – 07 February Türkiye
MiVoice MX-ONE R.7.8 I&M - Core Part 2 (TR) ILL 5 10 – 14 February Türkiye
MiVoice MX-ONE R.7.8 I&M - Core Part 1 (ANZ / EN) RLL 5 13 – 17 January 01 - 04 April  ANZ
MiVoice MX-ONE R.7.8 I&M - Core Part 2 (ANZ / EN) RLL 5 20 – 24 January 07 – 11 April ANZ
MiVoice MX-ONE R.7.8 I&M - Core Part 1 (CIS / RU) RLL 5 03 – 07 February 12 – 16 May  Caucasus
MiVoice MX-ONE R.7.8 I&M - Core Part 2 (CIS / RU) RLL 5 10 - 14 February 19 – 23 May Caucasus
MiVoice MX-ONE R. 7.8 I&M Core Special Certification (EN) RLL 5 10 – 14 March WECA/Türkiye/MENA
MiVoice MX-ONE R. 7.8 I&M Core Special Certification (TR) ILL 5 12 – 16 May Türkiye
MiVoice MX-ONE Implementation & Configuration – Advanced Course / TOP LOC 1524 (EN) RLL 5 16 – 20 June WECA/Türkiye/MENA

Application Trainings

Training at TOP Type Days Save the Date in 2025
      1st Date 2nd Date 3rd Date Location / Time Zone
MiVoice Business R.10.2 UC Solutions I&M (EN) Hybrid 5 05 – 09 May WECA/Türkiye/MENA
MiVoice Business R.10.2 UC Solutions I&M Exam (EN) Hybrid 1 12 May WECA/Türkiye/MENA
MiCC Business R. 10.2 on MiVoice Business (EN) Hybrid 5 07 – 11 April 19 - 23 May WECA/Türkiye/MENA
MiCollab R.10.0 I&M on MiVoice MX-ONE (EN) RLL 5 27 – 31 January 05 – 09 May WECA/Türkiye/MENA
MiCC Enterprise R.9.7 I&M Core - Part 1 (EN) RLL 5 26 – 30 May WECA/Türkiye/MENA
MiCC Enterprise R.9.7 I&M Core - Part 2 (EN) RLL 5 03 – 07 June WECA/Türkiye/MENA
MiCC Enterprise R.9.7 I&M Core - Part 1 (ANZ / EN) RLL 5 13 – 17 January ANZ
MiCC Enterprise R.9.7 I&M Core - Part 2 (ANZ / EN) RLL 5 20 – 24 January ANZ
MiCC Enterprise Extended Script Manager / TOP LOC 1751 (EN) RLL 3 19 – 21 February 28 – 30 April 04 – 06 June WECA/Türkiye/MENA
MiCC Enterprise Administration / TOP LOC 1474 (EN) RLL 4 11 – 14 March 10 – 13 June WECA/Türkiye/MENA
Mitel CMG & InAttend R. 9.0 (EN) RLL 5 17 – 21 February 19 – 23 May WECA/Türkiye/MENA
MiVoice MX-ONE Security Advanced / TOP LOC 1610 (EN) Hybrid 5 14 – 18 April WECA/Türkiye/MENA
EX and GX Gateway Controller on MiVoice MX-ONE Workshop / TOP LOC 6006 (EN) Hybrid 3 13 – 15 January 20 – 22 May WECA/Türkiye/MENA
MiVoice MX-ONE Provisioning Manager /Service Node Manager Administration Workshop (EN) RLL 2 18 – 20 March WECA/Türkiye/MENA
MiVoice MX-ONE Provisioning Manager /Service Node Manager Administration Workshop (TR) ILL 2 04 – 06 March Türkiye

Best Regards,

Your TOP Business Team

 

Natalie Frisch


Natalie Frisch

Division Manager


natalie.frisch@topbusinessgmbh.com

+49 911 40 905 303

+49 163 8528013

Hülya Arslan


Hülya Arslan

Global Training Organisation


hulya.arslan@topbusinessgmbh.com

+49 911 40 905 304

+49 176 24898234