Dear Partner,

TOP Business, Mitel´s Authorized Training Partner, with a history of commitment of education, will support you to become the Mitel product specialist in your region.

TOP is dedicated to supporting Mitel's partners and customers with a wide range of technical certification training and workshops on MiVoice MX-ONE for over 30 years.

We kindly ask you to continue to check back, as our training program is often changing and updating, due to new course schedules and depending on market demand. Stay up to date on the latest system adaptations of the respective release changes within the PBX systems and their applications.

If you are in need of training, please register in the LMS/MiAccess system. Your enrolment will be carefully registered, and you will be informed about your latest personalized updates before the course starts. You can visit Mitel’s official website or via MiAccess/Learning Management System. For more information, please do not hesitate to click on our TOP Website. Furthermore, we offer a wide range of end-user training courses for your customers: IT PBX Enduser Training / EndUserCatalog (mitel.com).

 

Due to the current challenges caused by the various crises, all trainings are offered as remote leader led, instructor leader led, and hybrid leader led format. We are proudly to announce that our trainings are offered on premise in Nuremberg, Istanbul, Amman, and Dubai. Furthermore, we cover the training languages English, German, Turkish and Russian.

Training at TOP Type Days Save the Date in 2023
      1st Date 2nd Date 3rd Date Location / Time Zone
MiVoice Business R. 10.0 Core I&W (DACH) Hybrid 5 20 – 24 February 17 – 21 April 24 – 28 July Nuremberg / CET
MiVoice Business R. 10.0 Networking, Clustering and Resiliency I&W (DACH) Hybrid 4 06 – 09 March 02 – 05 May 07 – 10 August Nuremberg / CET
MiCC Business I&W R.9.4 an MiVoice Business (DACH) Hybrid 5 06 – 10 March 03 – 07 July Nuremberg / CET
MiCC Business I&W R.9.4 Open SIP an MiVoice Office 400 (DACH) Hybrid 5 20 – 24 March 26 – 30 June Nuremberg / CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 1 (DACH) Hybrid 5 23 – 27 January 20 - 24 March 22 – 26 May Nuremberg / CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 2 (DACH) Hybrid 5 06 – 10 February 27 - 31 March 19 – 23 June Nuremberg / CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 1 (Int.) RLL 5 06 – 10 February CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 2 (Int.) RLL 5 13 – 17 February CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 1 (Int.) Hybrid 5 20 - 24 March 19 - 23 June Nuremberg / CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 2 (Int.) Hybrid 5 27 - 31 March 26 - 30 June Nuremberg / CET
MiVoice MX-ONE R. 7.5 I&M - Core Part 1 (ANZ) RLL 5 03 – 07 July ANZ
MiVoice MX-ONE R. 7.5 I&M - Core Part 2 (ANZ) RLL 5 10 – 14 July ANZ
MiVoice MX-ONE R. 7.5 I&M Core Course Special Certification (Int.) RLL 5 08 – 12 May CET
MiVoice MX-ONE Implementation & Configuration TOP LOC 1524 (DACH) ILL 5 12 – 16 June Nuremberg
MiContact Center Enterprise R. 9.6 Core Part 1 – I&M (DACH) Hybrid 5 06 – 10 March Nuremberg / CET
MiContact Center Enterprise R. 9.6 Core Part 2 - I&M (DACH) Hybrid 5 13 – 17 March Nuremberg / CET
MiContact Center Enterprise R. 9.6 Core Part 1 – I&M (Int.) RLL 5 17 - 21 April 22 – 26 May CET
MiContact Center Enterprise R. 9.6 Core Part 2 - I&M (Int.) RLL 5 24 - 28 April 29 May – 02 June CET
MiContact Center Enterprise R. 9.6 Core Part 1 – I&M (Dubai) Hybrid 5 27 - 31 March Dubai / UAE
MiContact Center Enterprise R. 9.6 Core Part 2 – I&M (Dubai) Hybrid 5 03 - 07 April Dubai / UAE
MiContact Center Enterprise R. 9.6 Core Part 1 – I&M (ANZ) RLL 5 27 February - 03 March ANZ
MiContact Center Enterprise R. 9.6 Core Part 2 – I&M (ANZ) RLL 5 06 - 10 March ANZ
MiContact Center Enterprise Extended Script Manager TOP LOC 1751 (Int.) RLL 3 14 – 16 June CET
MiContact Center Enterprise Administration (Int.) RLL 4 24 – 27 April CET
MiCollab R. 9.6 I&W an der MiVoice Business (DACH) Hybrid 5 12 – 16 June Nuremberg / CET
MiCollab R. 9.6 I&W an der MiVoice MX-ONE (DACH) Hybrid 5 24 – 28 April Nuremberg / CET
MiCollab R. 9.6 I&M on MiVoice MX-ONE (Int.) RLL 5 22 - 26 May CET
MiCollab R. 9.6 I&M on MiVoice MX-ONE (Dubai) Hybrid 5 06 - 10 March Dubai / UAE
Mitel InAttend-R. 2.6 Basics I&M TOP LOC 3001 (Int.) RLL 5 08 – 12 May CET
EX and GX Gateway Controller on MiVoice MX-ONE Training TOP LOC 6006 (Int.) RLL 3 12 - 14 April CET
Provisioning Manager & Service Node Manager (DACH) Hybrid 2 10 – 11 January
12 – 13 January
21 – 22 March
23 – 24 March
04 – 05 April Nuremberg / CET
SIP im Arbeitsalltag (DACH) Hybrid 3 15 – 17 May Nuremberg / CET

We hope to meet your expectations to support you by coordinating your training activities. Please do not hesitate to contact us via email natalie.frisch@topbusinessgmbh.com or telephone +49 911 40905 303 or hulya.arslan@topbusinessgmbh.com or telephone +49 911 40905 304.

Best Regards,

Your TOP Business Team

 


Natalie Frisch
Division Manager

E-Mail:
natalie.frisch@topbusinessgmbh.com

Phone:
+49 911 40 905 303
Mobile:
+49 163 8528013


Hülya Arslan
Global Training Organisation

E-Mail:
hulya.arslan@topbusinessgmbh.com

Phone:
+49 911 40 905 304
Mobile:
+49 176 24898234