Dear Partner,

TOP Business, Mitel´s Approved Training Provider (ATP), with a history of commitment to education, will support you to become the Mitel product specialist in your region.

With 30 years of experience and Mitel partnership since 2015, TOP Business is supporting Mitel’s partners and customers with a wide range of technical trainings and workshops around MiVoice MX-ONE, MiVoice Business, MiVO 400.

Kindly have a look at our new courses and inform yourself about the latest system modifications of the respective release change within the PBX systems and their applications. Take the opportunity to convince your partners with your latest knowledge.

If you have the need for training, please enrol yourself in the LMS/MiAccess System. Your enrolment will be carefully registered, and you will be informed about your current personalized updates before the course begins.

You can visit the official website of Mitel www.mitel.com or via MiAccess/Learning Management System. For more information, please do not hesitate to look at our TOP website www.topbusinessgmbh.com. For the new year 2021 a wide range of End-user Trainings will be offered for your customers soon.

Due to the challenge of the Corona Pandemic all trainings are offered as remote leader led, instructor leader led and hybrid leader led format.

The TOP Team would like to thank you for the good cooperation.

Stay safe.

Training at TOPTypeDaysSave the Date in 2021
   1st Date2nd Date3rd DateLocation / Time Zone
MiVoice Business Rel 9.1 Core I+M (DACH) Hybrid 5 12 - 16 April     Nuremberg / CET
MiVoice Business Rel 9.0 Networking, Clustering and Resiliency I+M (DACH) Hybrid 4 22 - 25 March 26 - 29 April   Nuremberg / CET
MiCC Business Installation und Wartung R. 9.3 an MiVoice Business (DACH) Hybrid 5 07 - 11 June     Nuremberg / CET
MiCC Business Installation und Wartung R. 9.3 Open SIP (an MiVO 400) (DACH) Hybrid 5 19 - 23 April     Nuremberg / CET
MiCC Business Installation and Configuration R. 9.3. Open SIP
(on MiVoice MX-ONE) (Int.)
RLL 5 26 - 30 April  07 -11 June   CET
MiVoice MX-ONE rel 7.3 I&M - Core Part 1 (DACH) Hybrid 5 31 May - 04 June     Nuremberg / CET
MiVoice MX-ONE rel 7.3 I&M - Core Part 2 (DACH) Hybrid 5 14 - 18 June     Nuremberg / CET
MiVoice MX-ONE rel 7.3 I&M - Core Part 1 (Int.) RLL 5 12 - 16 April     CET
MiVoice MX-ONE rel 7.3 I&M - Core Part 2 (Int.) RLL 5 19 - 23 April     CET
MiVoice MX-ONE rel 7.3 I&M - Core Part 1 (Int._ANZ) RLL 5 on request     ANZ
MiVoice MX-ONE rel 7.3 I&M - Core Part 2 (Int._ANZ) RLL 5 on request     ANZ
MiVoice MX-ONE R. 7.3 I&M Core Course Special Certification (Int.) RLL 5 19 - 23 April 03 - 07 May 24 - 28 May CET
MiVoice MX-ONE R. 7.3 I&M Update (DACH) Hybrid 3 06 - 08 April 27 - 29 July   Nuremberg / CET
MiVoice MX-ONE R. 7.3 I&M Update (Int.)) RLL 3 on request     CET
MiVoice MX-ONE Advanced Implementation & Configuration
TOP LOC 1524 (DACH)
Hybrid 5 12 - 16 April 14 - 18 June   Nuremberg / CET
MiContact Center Enterprise 9.5 Core Part 1 - I&M (DACH) RLL 5 on request     CET
MiContact Center Enterprise 9.5 Core Part 2 - I&M (DACH) RLL 5 on request     CET
MiContact Center Enterprise 9.5 Core Part 1 - I&M (Int.) RLL 5 29 March - 02 April 21 - 25 June   CET
MiContact Center Enterprise 9.5 Core Part 2 - I&M (Int.) RLL 5 05 - 09 April 28 June - 02 July   CET
MiContact Center Enterprise Extended Script Manager
TOP LOC 1751 (DACH)
RLL 3 23 - 26 June     CET
MiCollab 9.2 an MiVoice Business (DACH) Hybrid 5 on request     Nuremberg / CET
MiCollab 9.2 I&M an MX-ONE (DACH) Hybrid 5 03 - 07 May     Nuremberg / CET
MiCollab 9.2 I&M on MX-ONE (Int.) RLL 5 26 - 30 April 31 May - 04 June   CET
NuPoint an der MiVoice MX-ONE (Int.) RLL 5 on request     CET
Mitel InAttend-2.6 Basics I&M TOP LOC 3001 (DACH) Hybrid 5 on request     Nuremberg / CET
Mitel InAttend-2.6 Basics I&M TOP LOC 3001 (Int.) RLL 5 14 - 18 June 28 June - 02 July   CET
Mitel InAttend 2.6 Advanced Deployment & Maintenance & Troubleshooting
TOP LOC 3002 (DACH)
Hybrid 5 on request     Nuremberg / CET
Mitel IPv6 Workshop (Int.) RLL 2 on request     CET
MiVoice MX-ONE TLS Workshop (Int.) RLL 2 on request     CET
Scripting & Automatisation (DACH) Hybrid 3 19 - 21 May     Nuremberg / CET
Voice over IP Troubleshooting (DACH) Hybrid 3 09 - 11 June     Nuremberg / CET
Provisioning Manager & Service Node Manager (DACH) Hybrid 2 13 - 14 May  

Nuremberg / CET
MiVoice MX-ONE Linux Administration (DACH) Hybrid 5 26 - 30 April 21 - 25 June   Nuremberg / CET
MiVoice MX-ONE Administration (DACH) Hybrid 5 03 - 07 May 28 June - 02 July   Nuremberg / CET
EX and GX Controller on MiVoice MX-ONE WS TOP LOC 6006 (Int.) RLL 3 on request     CET

We hope to meet your expectations to support you by coordinating your training activities.

Please do not hesitate to contact us via email natalie.frisch@topbusinessgmbh.com or telephone +49 911 40905 303 or hulya.arslan@topbusinessgmbh.com or telephone +90 212 942 82 39

Best Regards,

Your TOP Business Team


Natalie Frisch
Division Manager

E-MAIL:
natalie.frisch@topbusinessgmbh.com

Telefon: +49 911 40 905 303
Mobil: +49 163 8528013


Hülya Arslan
Global Training Organisation

E-MAIL:
hulya.arslan@topbusinessgmbh.com

Telefon: +90 212 942 8239
Mobil: +90 506 3855255