Our Pre-sales Course portfolio enables you to better support your sales representatives:
- Feature understanding to better answer Requests for Quotations
- Unique Reasons To Buy (URTB) per solution linked to each specific customer situation
- Translation of customer requirements into solutions
- Efficient dimensioning of solution components including pre-requisite IT environment
Click on the bullets below for more information!
MiVoice PreSales Training Schedule
Mitel InAttend is the new Mitel switchboard solution. The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel InAttend in customer environments.
After this course you will be able to answer Requests for Quotations with a good understanding of the MiCC Enterperise (OAS / SeC) platform. You are able to highlight the Unique Reasons To Buy (URTB) the offered solution for each specific customer situation. You are able to enter into customer meetings, explain and discuss the solution highlighting the URTBs, be capable of asking the right questions to retrieve possible missing information thus, finally, translate customer requirements into solutions. You will be able to dimension MiCC Enterprise (OAS / SeC) solution components with more competence.
The virtualization of server systems continues to increase and is an indispensable part of modern IT infrastructures.
Mitel CMG is a contact management system for organizations consisting of a SQL-Server based directory, switchboard operator and office users applications to control their presence and availability. The objective of the course is to enable Mitel partners to effectively design and to plan the installation and operation of Mitel CMG in customer environments.
The virtualization of server systems continues to increase and is an indispensable part of todays IT infrastructure.
As more and more products for virtualization are released, in-depth knowledge regarding virtualization is inevitable. The workshop "Virtualization for presales" was specially developed for the special requirements of employees from the presales.
The course is intended to educate the participants about the relevant telephony server issues and requires no prior knowledge of installation, configuration or maintenance on Linux operating systems. Participation in the course is a necessary step towards competence certification.